Recharge no diamonds and no precious

cratus.gos

        Kratos of S142
        ;
        I did a $10 recharge been waiting awhile now and have not get my diamonds.; Precious event is almost over.; Please credit my 2k of dias.;

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neolitz1230

        Yeah, from the screenshot you provided, it stated that the recharge order has been submitted.
        that didn\'t mean the order has completed yet.;

        you may need to wait a while, i believe some mod say 1-2 days.
        as for the precious, i guess you need to wait for compensation in case your recharge didn\'t go trough today.

        and you might want to post the proof that they has cut your money (banks or CC);

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akumi-san

        Dear player,

        Your issue has been reported, please let us know if they order did go through in the end.

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cratus.gos

Reply 2# akumi-san
Thank you akumi-san. ;Will post as soon as I got the proof.

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helen huxford

        I sent GTArcade my proof of transaction ID of $20. I did not get my single recharge 2k diamonds. Yes Tidal Pool points were met. Now they are saying there is no recharge bonus for 2k. Here\'s your screenshot guys. You have your Facebook transaction ID.

       

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