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Precious did not activate.

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gabrielmx1
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Post time 2015-6-30 02:07:42 | Show all posts |Read mode
Precious did not activate. Reply:4| View:331

        Hey. I just tried to submit a ticket but the thing just hangs up and does not create a ticket. I just recharged 30k diamonds and precious 30k did not activate. Please advise on how this can get resolved. (all the other hot events for recharge did activate. Only precious did not.

       


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 gabrielmx1 Last edit in 2015-6-30 02:07:42

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mithiel
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Post time 2015-6-30 13:08:56 | Show all posts

Precious did not activate.

Maybe you didn\'t get 500 points in tidal pool yet.
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 mithiel Last edit in 2015-6-30 13:08:56

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freyafm
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Post time 2015-6-30 17:54:05 | Show all posts

Precious did not activate.

Dear player, did you happen to do your Tidal Pool on the Day for the Precious? You cannot Collect from Precious, without getting the Required Points in Tidal Pool as well. If you that done, then please provide your IGN, Server and transaction ID to confirm the date of your recharge and they should be able to send you the amount of diamonds that you couldn\'t collect from The Precious.
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 freyafm Last edit in 2015-6-30 17:54:05

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freyafm
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Post time 2015-6-30 17:55:15 | Show all posts

Precious did not activate.

And please in the future make any report in Support section, we are not supposed to answer in here. Thank you!
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 freyafm Last edit in 2015-6-30 17:55:15

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