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samda1st
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Post time 2015-6-30 09:54:48 | Show all posts |Read mode
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I recharged today specifically for the diamond event. I still have not been awarded my diamonds. How can I ensure that I get the bonus diamonds from the precious event?
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 samda1st Last edit in 2015-6-30 09:54:48

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freyafm
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Post time 2015-6-30 16:57:54 | Show all posts

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Hello samda! First make sure that the payment didn\'t failed. You might want to check with your provider. If you play from Facebook, you can check in Settings ->ayments. If the money went through, please provide us your IGN, Server and ID Transaction so we can file a report for you asap. Though, do not have high hopes for a fast response from there.
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 freyafm Last edit in 2015-6-30 16:57:54

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samda1st
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 Author| Post time 2015-7-1 08:41:49 | Show all posts

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        Reply 1# freyafm
;

        I paid via the Visa Verification system and I did receive a confirmation saying it went through. I however assumed it would EMAIL me the confirmation which I did not write it down. I have been watching my bank account to check if it has gone through. I play through the GTarcade website and not through facebook.
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 samda1st Last edit in 2015-7-1 08:41:49

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krylok
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Post time 2015-7-1 10:35:41 | Show all posts

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Reply 1# freyafm
        this is my proof



       
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 krylok Last edit in 2015-7-1 10:35:41

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Post time 2015-7-2 16:52:23 | Show all posts

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Reply 2# samda1st@hotmail.com
Samda, you still haven\'t provided IGN and Server!
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 freyafm Last edit in 2015-7-2 16:52:23

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Post time 2015-7-2 16:53:31 | Show all posts

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Reply 3# krylok
and....This is you also samda? Because this is a different username.
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 freyafm Last edit in 2015-7-2 16:53:31

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forrest.hallib...
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Post time 2015-7-2 20:02:45 | Show all posts

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i don\'t think so freya, just tagged into 3 or 4 other posts then made own.
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 forrest.hallib... Last edit in 2015-7-2 20:02:45

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