Payment Problem Announcement!

whatif

        Dear players,
        Some players have met payment problem that diamonds haven\'t been sent in to the account after recharge. After all the efforts, this problem should be fixed now. We\'re also doing our best to see what happened to those influenced orders. We are sorry for the inconvenience this probelm has caused, and compensation event has been issued in game. Thanks for your cooperation!

        LoA Team

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nogongpek@yahoo.com

        I have red the hot events an I recharged but have yet to receive my diamonds an asking why as the funds have been received but no merchandise why are we being told it has been resolved with no positive information on how to get the diamonds to play with

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stormking

        the compensation offered of 10 x 100 vouchers doesnt quite cover being unable to recharge and buy the lvl 10 gems in Capsule event, for which I am currently 8 coins short of obtaining. Plus, you put up a 100 diamonds comp for a recharge today, in there also. How can we possibly claim it? The recharge system isnt working?
        lmao, and will you extend the event beyond the deadline of midnight tonight?

        Do they think we are stupid?

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rosewitch

        HOPE THAT AFTER 2 MONTHS !!!!!!
        ;

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donnie northrup

why is a loa post in mage realm....maybe mods need to learn to post things in the right section

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kim pates

        I actually lost 20k in diamonds, and can\'t post in support because of this error.
        This URL Is Blocked: The URL https://gamesv2.gtarcade.com/open/facebook/support has been blocked from Facebook.
        What gives?

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annie_merie@hotmail.com

My recharge was made last night during precious; hot event which I have posted all info in support. I made the recharge; a little over 2 hrs before reset long enough to receive and claim precious, I met all requirements . but yet I had to wait 12 hrs for the diamonds I bought and no precious I have posted 2 documents showing I bought on the 29th during the precious hot event. So hoping on hearing good news soon.

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geekdq

          ;;;;                        Dear players,       
                        Some players have met payment problem that diamonds haven\'t been sent in to the account after recharge. After all the efforts, this problem should be fixed now. We\'re also doing our best to see what happened to those influenced orders. We are sorry for the inconvenience this probelm has caused, and compensation event has been issued in game. Thanks for your cooperation!       
       
                        LoA Team       
;;; whatif posted on 2015-06-30 13:44:09;;;;


        are you serious ? So where are my diamonds ?;
        http://community.gtarcade.com/post/74218/

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fergussontim

Why are my diamonds I have today charged over 6 hours still not there all the rewards of today all not there and you write if you had it fixed you kidding us

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fergussontim

Reply 7#;Schocky
8000 Diamonds i want them back now;

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