Payment Problem Announcement!

whatif · Post time 2015-7-1 02:44:09

Dear players,
Some players have met payment problem that diamonds haven\'t been sent in to the account after recharge. After all the efforts, this problem should be fixed now. We\'re also doing our best to see what happened to those influenced orders. We are sorry for the inconvenience this probelm has caused, and compensation event has been issued in game. Thanks for your cooperation!

LoA Team

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nogongpek@yahoo.com · Post time 2015-7-1 06:54:34

I have red the hot events an I recharged but have yet to receive my diamonds an asking why as the funds have been received but no merchandise why are we being told it has been resolved with no positive information on how to get the diamonds to play with

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stormking · Post time 2015-7-1 03:44:15

the compensation offered of 10 x 100 vouchers doesnt quite cover being unable to recharge and buy the lvl 10 gems in Capsule event, for which I am currently 8 coins short of obtaining. Plus, you put up a 100 diamonds comp for a recharge today, in there also. How can we possibly claim it? The recharge system isnt working?
lmao, and will you extend the event beyond the deadline of midnight tonight?

Do they think we are stupid?

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rosewitch · Post time 2015-7-1 03:48:05

HOPE THAT AFTER 2 MONTHS !!!!!!
;

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donnie northrup · Post time 2015-7-1 03:54:19

why is a loa post in mage realm....maybe mods need to learn to post things in the right section

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kim pates · Post time 2015-7-1 04:24:57

I actually lost 20k in diamonds, and can\'t post in support because of this error.
This URL Is Blocked: The URL https://gamesv2.gtarcade.com/open/facebook/support has been blocked from Facebook.
What gives?

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annie_merie@hotmail.com · Post time 2015-7-1 05:03:49

My recharge was made last night during precious; hot event which I have posted all info in support. I made the recharge; a little over 2 hrs before reset long enough to receive and claim precious, I met all requirements . but yet I had to wait 12 hrs for the diamonds I bought and no precious I have posted 2 documents showing I bought on the 29th during the precious hot event. So hoping on hearing good news soon.

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geekdq · Post time 2015-7-1 05:34:02

;;;; Dear players,
Some players have met payment problem that diamonds haven\'t been sent in to the account after recharge. After all the efforts, this problem should be fixed now. We\'re also doing our best to see what happened to those influenced orders. We are sorry for the inconvenience this probelm has caused, and compensation event has been issued in game. Thanks for your cooperation!

LoA Team
;;; whatif posted on 2015-06-30 13:44:09;;;;

are you serious ? So where are my diamonds ?;
http://community.gtarcade.com/post/74218/

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fergussontim · Post time 2015-7-1 06:45:09

Why are my diamonds I have today charged over 6 hours still not there all the rewards of today all not there and you write if you had it fixed you kidding us

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fergussontim · Post time 2015-7-1 06:48:14

Reply 7#;Schocky
8000 Diamonds i want them back now;

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