Cannot Recharge

john urioste · Post time 2015-7-3 01:55:36

Hi, trying to recharge and not getting anything. Happened the other day too but I brushed it off figuring it would be fixed soon. Please help. Order number 143585826998232

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john urioste · Post time 2015-7-3 02:35:32

BTW Ingame name : Johnnycakes
Server: S1002 Ultron
Client platform

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forrest.halliburton · Post time 2015-7-3 05:47:50

John, they will ask you to verify that the funds came out of account, and that the payment method shows collected, can do this by SS, there is a payment history in the recharge section, that will give the amount, date, etc.;hope this helps.

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john urioste · Post time 2015-7-3 06:19:46

Reply 2# forrest.halliburton

Cant do this as the order is submitted. I dont want to get multiple charged because a flaw in the system.

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john urioste · Post time 2015-7-3 08:22:41

I have just called the bank and they are not putting a stop to the charges so the problem lies with your payment provider. I\'d like a moderator to look into this please. i will be missing The Precious;rewards because of this. An answer or acknowlegement would be nice. Thnaks

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john urioste · Post time 2015-7-3 09:36:13

please disregard this post, Subway helped me with my support issues.

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