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john urioste
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Post time 2015-7-3 01:55:36 | Show all posts |Read mode
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Hi, trying to recharge and not getting anything. Happened the other day too but I brushed it off figuring it would be fixed soon. Please help. Order number 143585826998232
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 john urioste Last edit in 2015-7-3 01:55:36

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john urioste
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 Author| Post time 2015-7-3 02:35:32 | Show all posts

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BTW Ingame name : Johnnycakes
Server: S1002 Ultron
Client platform
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 john urioste Last edit in 2015-7-3 02:35:32

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forrest.hallib...
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Post time 2015-7-3 05:47:50 | Show all posts

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John, they will ask you to verify that the funds came out of account, and that the payment method shows collected, can do this by SS, there is a payment history in the recharge section, that will give the amount, date, etc.;hope this helps.
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 forrest.hallib... Last edit in 2015-7-3 05:47:50

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 Author| Post time 2015-7-3 06:19:46 | Show all posts

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Reply 2# forrest.halliburton

Cant do this as the order is submitted. I dont want to get multiple charged because a flaw in the system.
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 john urioste Last edit in 2015-7-3 06:19:46

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 Author| Post time 2015-7-3 08:22:41 | Show all posts

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        I have just called the bank and they are not putting a stop to the charges so the problem lies with your payment provider. I\'d like a moderator to look into this please. i will be missing The Precious;rewards because of this. An answer or acknowlegement would be nice. Thnaks
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 john urioste Last edit in 2015-7-3 08:22:41

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 Author| Post time 2015-7-3 09:36:13 | Show all posts

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please disregard this post, Subway helped me with my support issues.
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 john urioste Last edit in 2015-7-3 09:36:13

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