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Racharge Issue

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sxynyitaliana2...
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Post time 2015-7-3 08:13:59 | Show all posts |Read mode
Racharge Issue Reply:15| View:838
        Yes I am having issues recharging and no its not that it won\'t let me its the fact that it didn\'t give me my Diamonds. I have tried your way of taking a stupid screen shot and guess what my comp doesn\'t do it. I;have hit that damn prt scrn and nothing so im sorry but I can\'t send a screen shot. I recharged $19.99 since the precious is going on and that was at 5pm and it is after 8pm and nothing. I do have the email from from payment wall with the reference number and it has already posted to my bank. So how about getting me my diamonds before the precious runs out. That would be really appreciated. Here is the reference number.
        Alessa
        Bluewitch S12
        gtarcade
                                                                               
                                                                                                PAYMENT INFORMATION                               
                                                                        NAME: AMANDA OLSEN
REFERENCE NUMBER: W64065900
APPLICATION: YOUZU GAMES HONGKONG LIMITED
ORDER DATE: JUL 2, 2015 5:31 PM (GMT-5)
PAYMENT METHOD: CREDIT CARD
                               
                               
                                                                PRODUCT                                                       
PRICE
                                                                RECHARGE $19.99                                                       
                       
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 sxynyitaliana2... Last edit in 2015-7-3 08:13:59

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 Author| Post time 2015-7-3 08:44:21 | Show all posts

Racharge Issue

        Is anyone here to help seriously???????????



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 sxynyitaliana2... Last edit in 2015-7-3 08:44:21

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 Author| Post time 2015-7-3 10:19:31 | Show all posts

Racharge Issue

WOW. Love how the MODs won\'t answer any of the recharge issues. It is now 10:17 pm and I recharged at 5:31pm my rollover is and midnight since I live on the east coast which means the precious will be over and that is 2000 dias that I will be out of cause someone didn\'t want to address this issue. GREAT CUSTOMER SERVICE!
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 sxynyitaliana2... Last edit in 2015-7-3 10:19:31

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prince of all
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Post time 2015-7-3 11:46:01 | Show all posts

Racharge Issue

Hello, i have reported this issue for you!
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 prince of all Last edit in 2015-7-3 11:46:01

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vixen fairplay
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Post time 2015-7-3 12:23:35 | Show all posts

Racharge Issue

Reply 3# prince of all
I have the same issue. I have tried three different methods and all just say submitted order.
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 vixen fairplay Last edit in 2015-7-3 12:23:35

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 Author| Post time 2015-7-3 12:32:26 | Show all posts

Racharge Issue

Reply 3# prince of all
So if you reported it. DO I still get the precious since it was on the same day as the precious and my payment went through yesterday. PLUS all of the;recharge rewards that I should have gotten yesterday?
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 sxynyitaliana2... Last edit in 2015-7-3 12:32:26

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Post time 2015-7-3 12:33:36 | Show all posts

Racharge Issue

Your diamonds has been sent to you; please check in-game mail
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 prince of all Last edit in 2015-7-3 12:33:36

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 Author| Post time 2015-7-3 12:35:43 | Show all posts

Racharge Issue

        Reply 6# prince of all
I did and there was only 2000. I recharged during the precious. So where are my extra 2000

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 sxynyitaliana2... Last edit in 2015-7-3 12:35:43

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Post time 2015-7-3 12:43:04 | Show all posts

Racharge Issue

Reply 7# sxynyitaliana27@yahoo.com
The precious one, you have to collect it from the hot event.
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 michaelly1018 Last edit in 2015-7-3 12:43:04

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 Author| Post time 2015-7-3 12:43:33 | Show all posts

Racharge Issue

Reply 6# prince of all
I am missing my 2000 diamonds from the precious plus the recharge rewards from recharging 1500 diamonds which would have given me 10 nectars, 3 shell point cards, 500 gem enhance stones and 300 enchanted ores from the total recharge.
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 sxynyitaliana2... Last edit in 2015-7-3 12:43:33

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