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nimbus1875
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Post time 2015-7-3 09:00:38 | Show all posts |Read mode
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Dear Sir or Madam

        I attempted to submit a ticket but that functions does not work for me and i have sent weekly emails for the past three weeks w/ no response whatsoever
        so i am coming to you for your help / advice.....

I had an idun ring enchanted to level 7 w/ approx. 2954 enchantment points towards level 8
i upgraded this ring to imperial idun and lost all progress i had accumulated....

this does not seem to be right and need your advice and help on how to be made whole again..

thank you in advance for you rapid response to this issue


goodfellow
S13 ByronBlack
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 nimbus1875 Last edit in 2015-7-3 09:00:38

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matt johansen_...
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Post time 2015-7-3 15:32:01 | Show all posts

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        this is how ti works and it also says so on the description when in the enchantments screen if you read the thing
       
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 matt johansen_... Last edit in 2015-7-3 15:32:01

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forrest.hallib...
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Post time 2015-7-3 19:01:36 | Show all posts

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it reset to 0, those points are gone. as matt displayed above, there is a warning but most don\'t read before finding out the hard way,
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 forrest.hallib... Last edit in 2015-7-3 19:01:36

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nimbus1875
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 Author| Post time 2015-7-3 22:44:15 | Show all posts

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        wow....
        you are correct...it is there in the small print....thank you for responding.
        Might i suggest if most people make this mistake that you have a pop up box asking if you want to proceed even though you will lose your progress???
        that was a lot of time / effort lost on my part...

        sincerely,
        goodfellow
        S13 ByronBlack
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 nimbus1875 Last edit in 2015-7-3 22:44:15

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forrest.hallib...
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Post time 2015-7-3 23:50:25 | Show all posts

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we have suggested it, many times, and no action,;
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 forrest.hallib... Last edit in 2015-7-3 23:50:25

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 Author| Post time 2015-7-5 08:27:08 | Show all posts

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        any chance of some compensation???
        we obviously agree that there is a flaw....
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 nimbus1875 Last edit in 2015-7-5 08:27:08

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forrest.hallib...
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Post time 2015-7-5 09:05:06 | Show all posts

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no comp so far either, sorry, say it is players fault for not following (reading fine print), it goes for angel evolves as well.;
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 forrest.hallib... Last edit in 2015-7-5 09:05:06

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nimbus1875
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 Author| Post time 2015-7-5 12:32:53 | Show all posts

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        have to correct you on that one.....evolve an angel, perfect evolve, and all points are transferred to the upgrade....

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 nimbus1875 Last edit in 2015-7-5 12:32:53

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forrest.hallib...
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Post time 2015-7-5 20:02:22 | Show all posts

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i can pull up many posts where what i said is correct. but i was referring to inheriting an angel.
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 forrest.hallib... Last edit in 2015-7-5 20:02:22

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 Author| Post time 2015-7-5 21:39:23 | Show all posts

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        ok.....but the topic is and was upgrading......and evolving not inheriting......

        just to be clear...

        Thank you///
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 nimbus1875 Last edit in 2015-7-5 21:39:23

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