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need clarification

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b15de
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Post time 2015-7-4 13:57:08 | Show all posts |Read mode
need clarification Reply:2| View:191
is the support in forum different with the support with the ticket? coz as i can see support in forum is a little faster than the support in ticket
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 b15de Last edit in 2015-7-4 13:57:08

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ƒrostbite
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Post time 2015-7-4 14:17:44 | Show all posts

need clarification


        Hello b15de! Yes, they are different. There are Junior Forum Mods (such as myself) who are Regular Players, just like you, who Report the Issues to GTA. Being Regular Players, we have No Access to the Tickets, so any Information provided through Ticket System, we cannot see. In order to Resolve you Issue as quickly as Possible, we Request that you Post your Issues here in Full Detail! A List of Required Information that we need in a Report, can be found here:

        http://community.gtarcade.com/post/36796/

        Ticket System is run strictly by GTA Employees Only, and only has 1 Person working in the Tickets at each time. This creates a Back Build of Tickets that often go unanswered.
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 ƒrostbite Last edit in 2015-7-4 14:17:44

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