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tunturikyyhky8...
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Post time 2015-7-4 23:53:03 | Show all posts |Read mode
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Ok so I was ranting about my account becoming invalid a few weeks ago... First I thought it got blocked/suspended. Gtarcade staff replied that it was all ok.
So I gave up on that account, I couldn\'t log in using the login email. Enter valid email.

        Today I tried registering new email; I entered the email that was blocked and invalid. It was available for registeration....Ofc now all my previous chars connected to this email were lost... Along with the 10k+ diamonds I used on one of the chars recently before it became invalid (and the diamonds used on other chars 1 year ago).

I also checked support for deleting account - this is all I found:
        Q:[url=]I want to delete my account. Can you help me?[/url]
        A:We cannot;delete accounts. We advise you to simply create a new account and create another character.
        My question is: Can you register on gtarcade site using the same email twice?;
       

       

        Edit: the char I recharged the 10k+ diamonds on was Linnea server: Himni(968)-GMT platform was GTARCADE. But the problem was never accessing ingame char, but logging in on gtarcade website.
       
         
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 tunturikyyhky8... Last edit in 2015-7-4 23:53:03

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nemyee
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Post time 2015-7-5 22:11:14 | Show all posts

Lost account


        Bump.

        Her GTargade website account along with all server chars got deleted.
And the deleted email was available for registeration.
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 nemyee Last edit in 2015-7-5 22:11:14

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neolitz1230
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Post time 2015-7-6 20:56:30 | Show all posts

Lost account

        Okay, I\'m pretty confused when reading your post.
        but my assumption is:
        - you already got ID;
        - they disappear
        - you need them back

        Is this correct?
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 neolitz1230 Last edit in 2015-7-6 20:56:30

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nemyee
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Post time 2015-7-8 03:59:43 | Show all posts

Lost account


Imagine it like this:

        1. first time ever you want to play loa - you register on gtarcade website and start playing
2. Your gtarcade website account becomes invalid, doesn\'t exist anywhere, except in minds of gtarcade staff
3. You register a new account for loa website using the the same email as first time - and got yourself new website account with no ingame accounts attached to it.

        like this:
register email: abc@email.com
make in game accounts: server 668 mrX

then your account disappears

        you go gtarcade website and register new account:
abc@email.com
and imagine if it\'s available again? Where did the first account go registered using the same email?
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 nemyee Last edit in 2015-7-8 03:59:43

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forrest.hallib...
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Post time 2015-7-8 04:27:56 | Show all posts

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most likely you used a different platform, that is most common reason why you cant find an account. GT, FB, R2 are probably the most used platforms, some get confused because they use there FB password to enter GT. (quick login) but it is not an FB account, each platform has a different set of server #s. hope this helps
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 forrest.hallib... Last edit in 2015-7-8 04:27:56

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nemyee
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Post time 2015-7-8 05:03:49 | Show all posts

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        That could be true, but only platform used was GTARGADE and miniclient downloaded from gtarcade website. Account was accessable from both, now neither of them find the account.

        Edit: since I registered the original email the 2nd time, now both gtarcade platform and miniclient find it... And nothing changed Still usign same miniclient and same link on web browser favorites. But since it\'s freshly registered it doesn\'t have my ingame chars attached to it.... And I didn\'t bother making new ingame chars....
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 nemyee Last edit in 2015-7-8 05:03:49

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forrest.hallib...
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Post time 2015-7-8 05:22:34 | Show all posts

Lost account

understand, the mods will probably need the IGN and servers that you were on to try to track issue. good luck.
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 forrest.hallib... Last edit in 2015-7-8 05:22:34

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nemyee
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Post time 2015-7-8 05:29:35 | Show all posts

Lost account


        why none of them seem to be reading whole 1st post? THERE IT SAYS:
        name: Linnea server: Himni(968)-GMT platform was GTARCADE.
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 nemyee Last edit in 2015-7-8 05:29:35

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nemyee
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Post time 2015-7-8 05:36:55 | Show all posts

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          ;;;; understand, the mods will probably need the IGN and servers that you were on to try to track issue. good luck. ;;; forrest.halliburton posted on 2015-07-07 16:22:34;;;;

        I wish they would do something about this, really... all my tickets I have sent about this answer has been: your character is alright, nothing wrong with it.

They have been so helpful..;

name: Linnea server: Himni(968)-GMT platform was GTARCADE[color[color
        name: Linnea server: Himni(968)-GMT platform was GTARCADE
        name: Linnea server: Himni(968)-GMT platform was GTARCADE
        name: Linnea server: Himni(968)-GMT platform was GTARCADE
        name: Linnea server: Himni(968)-GMT platform was GTARCADE
        name: Linnea server: Himni(968)-GMT platform was GTARCADE[color[color[color[color[color
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 nemyee Last edit in 2015-7-8 05:36:55

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neolitz1230
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Post time 2015-7-8 22:26:22 | Show all posts

Lost account

          ;;;;                          ;;;; understand, the mods will probably need the IGN and servers that you were on to try to track issue. good luck. ;;; forrest.halliburton posted on 2015-07-07 16:22:34;;;;        
       
                        I wish they would do something about this, really... all my tickets I have sent about this answer has been: your character is alright, nothing wrong with it.

They have been so helpful..;

name: Linnea server: Himni(968)-GMT platform was GTARCADE        
                        name: Linnea server: Himni(968)-GMT platform was GTARCADE        
                        name: Linnea server: Himni(968)-GMT platform was GTARCADE        
                        name: Linnea server: Himni(968)-GMT platform was GTARCADE        
                        name: Linnea server: Himni(968)-GMT platform was GTARCADE        
                        name: Linnea server: Himni(968)-GMT platform was GTARCADE        
;;; nemyee posted on 2015-07-07 16:36:55;;;;


        okay, so what you need is to ask the USERNAME of your ID from IGN.
        well let me help you with bump.
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 neolitz1230 Last edit in 2015-7-8 22:26:22

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