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rgaguanino
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Post time 2015-7-5 23:13:18 | Show all posts |Read mode
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Not able to submit a ticket via the support TAB.; Will not allow submission
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 rgaguanino Last edit in 2015-7-5 23:13:18

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freyafm
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Post time 2015-7-6 17:08:07 | Show all posts

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That is why it is recommended you report in here any game problem that you might have!
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 freyafm Last edit in 2015-7-6 17:08:07

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philippe.igodt
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Post time 2015-7-6 18:21:13 | Show all posts

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          ;;;; That is why it is recommended you report in here any game problem that you might have! ;;; freyafm posted on 2015-07-06 04:08:07;;;;
        For general gameissues i can understand this.
        Sometimes tickets have private info abouth payment issues or private issues that i dont want to share on a public forum. So thats when i use the support page. (they provide us that page so it should be expected to work)
        I have 2 pending tickets on there who are still not looked at, ;dated 13/05 ;and 29/06
        Also had an issue abouth an event. ;I recieved an answer i had to wait 2 working days (date 3 january 2015) and that they would return to it. still waiting . . . and still no solution.

                        Leon;sent 2015-01-03 16:24       
Hello. We\'ve already been aware of this problem and please wait two working days.We\'re doing our best to fix it. So please don\'t worry.Sorry for the inconvenience.

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 philippe.igodt Last edit in 2015-7-6 18:21:13

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neolitz1230
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Post time 2015-7-6 20:18:26 | Show all posts

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          ;;;;                          ;;;; That is why it is recommended you report in here any game problem that you might have! ;;; freyafm posted on 2015-07-06 04:08:07;;;;        
                        For general gameissues i can understand this.       
                        Sometimes tickets have private info abouth payment issues or private issues that i dont want to share on a public forum. So thats when i use the support page. (they provide us that page so it should be expected to work)       
                        I have 2 pending tickets on there who are still not looked at, ;dated 13/05 ;and 29/06       
                        Also had an issue abouth an event. ;I recieved an answer i had to wait 2 working days (date 3 january 2015) and that they would return to it. still waiting . . . and still no solution.       
       
       
                        Leon;sent 2015-01-03 16:24       
Hello. We\'ve already been aware of this problem and please wait two working days.We\'re doing our best to fix it. So please don\'t worry.Sorry for the inconvenience.        
;;; philippe.igodt posted on 2015-07-06 05:21:13;;;;


        you can also PM the mod privately, unfortunately the ticket system is really slow.
        and most of them never solved.
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 neolitz1230 Last edit in 2015-7-6 20:18:26

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philippe.igodt
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Post time 2015-7-7 03:46:14 | Show all posts

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        Already tried that to, and . . . no sign of life from that side to (tried different ones, even some of the BIG ones)
        no answer, zip;
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 philippe.igodt Last edit in 2015-7-7 03:46:14

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