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loggin and connection trubles

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philippe.igodt
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Post time 2015-7-6 17:32:37 | Show all posts |Read mode
loggin and connection trubles Reply:18| View:687
        Last 4 days i keep loosing my connection from time to time and then im not able to log in (not in game and not in forums). After some time it comes back and i can;log back again (last time i had to wait 30 mins before relogging);but its annoying when it happens just before WB or any other event making the risk i could miss it.
        Is this a random issue or is it only for facebook users?
        Maybe support could have a look to it please.
        IGN: Vikinglord
        Server: S242
        Platform: Facebook
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 philippe.igodt Last edit in 2015-7-6 17:32:37

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freyafm
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Post time 2015-7-6 17:46:19 | Show all posts

loggin and connection trubles

        Hello dear player, I will report this for you. And yes, lately this happens to many player. Please make sure you clear your history, cache, cookies etc. , that helped many players and you might consider trying another browser also.
        I am not sure if this it\'s up to GTA to fix or the problem comes from the provider.
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 freyafm Last edit in 2015-7-6 17:46:19

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 Author| Post time 2015-7-6 17:53:47 | Show all posts

loggin and connection trubles

Reply 1# freyafm
        I ;did all what you tell me to do. When it happend i tried to join the forums (not using facebook at that moment) and couldnt get connected. Some times it works again after a few minutes but sometimes it takes longer.
        thank you for submitting this to the support
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 philippe.igodt Last edit in 2015-7-6 17:53:47

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neolitz1230
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Post time 2015-7-6 20:23:58 | Show all posts

loggin and connection trubles

        hmm, if you did all that freyafm said.
        you might want to test this:
        - Change DNS to google DNS (sometimes your connection is fine, but your dns have problem)

        for lost connection, you can do this:
        - Open Loa + open Command prompt (run, cmd)
        - in command prompt, type ping www.google.com -t
        - play loa while leaving cmd windows open.
        - everytime u got dc, try see in your cmd window

        There will be 2 kind of result:
        - First one ->; your cmd still giving reply.
        - Second ->; your cmd giving request timed out.

        for first one, meaning your network has no problem, only when connecting to gta/Loa
        for second, meaning your network is the problem, you are getting rto, call your ISP and ask them to fix this.
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 neolitz1230 Last edit in 2015-7-6 20:23:58

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 Author| Post time 2015-7-7 03:09:19 | Show all posts

loggin and connection trubles

          ;;;;                        hmm, if you did all that freyafm said.        
                        you might want to test this:        
                        - Change DNS to google DNS (sometimes your connection is fine, but your dns have problem)        
       
                        for lost connection, you can do this:        
                        - Open Loa + open Command prompt (run, cmd)        
                        - in command prompt, type ping www.google.com -t        
                        - play loa while leaving cmd windows open.        
                        - everytime u got dc, try see in your cmd window        
       
                        There will be 2 kind of result:        
                        - First one ->;; your cmd still giving reply.        
                        - Second ->;; your cmd giving request timed out.        
       
                        for first one, meaning your network has no problem, only when connecting to gta/Loa        
                        for second, meaning your network is the problem, you are getting rto, call your ISP and ask them to fix this.        
;;; neolitz1230 posted on 2015-07-06 07:23:58;;;;

Thank you for this answer, i will try this out and hopefully find the solution what will help me.
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 philippe.igodt Last edit in 2015-7-7 03:09:19

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 Author| Post time 2015-7-7 03:28:55 | Show all posts

loggin and connection trubles


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 philippe.igodt Last edit in 2015-7-7 03:28:55

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 Author| Post time 2015-7-7 03:29:39 | Show all posts

loggin and connection trubles

Reply 5# philippe.igodt
        This is the result of the ping for google.com

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 philippe.igodt Last edit in 2015-7-7 03:29:39

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Post time 2015-7-7 18:04:17 | Show all posts

loggin and connection trubles

Oh i see that u are using IPv6, and did you take this when your LoA disconnected?
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 neolitz1230 Last edit in 2015-7-7 18:04:17

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Post time 2015-7-8 16:59:06 | Show all posts

loggin and connection trubles

They want to know if you mean that you always get connection lost problem? ...Not sure what they mean though...
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 freyafm Last edit in 2015-7-8 16:59:06

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Post time 2015-7-8 22:24:27 | Show all posts

loggin and connection trubles

          ;;;; They want to know if you mean that you;always get connection lost problem? ...Not sure what they mean though... ;;; freyafm posted on 2015-07-08 03:59:06;;;;

        i think what they meant is if he always get the dc all the time or only sometimes
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 neolitz1230 Last edit in 2015-7-8 22:24:27

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