Group buy stole my diamonds

marius caca · Post time 2015-7-8 20:35:14

Hi
I just got robbed of 2.5k dias ingroup buy event. I was buying 10 adv gem energy cards, worth 2.5k dias. I selected what i wanted to buy, wrote in the group buy cell 2500 , pressed ok, i got log failed or some eroor like this and game froze. I refreshed page, and surprize, 2.5k dias gone .I want my diamonds back and u can take your energy back or the 2500 group buy tickets. Thanks
Marius, ua22
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marius caca · Post time 2015-7-9 21:07:52

bump want my diamonds back

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moonlighty · Post time 2015-7-10 01:38:08

Could you please screen shot your group buy where it shows it have used your diamonds? So I or one of my colleagues could report.

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marius caca · Post time 2015-7-10 04:09:49

Reply 2# moonlighty

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michaelly1018@gmail.com · Post time 2015-7-10 04:13:05

doesn\'t seem like it stole your diamond, it seems like the game has a lag while you making your purchase. So, instead of making one purchase with group buy ticket, you made 2 one with group buy and another with diamond. The game is so slow in response, so you probably click twice without knowing it.

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seanpaulselby@yahoo.co.uk · Post time 2015-7-10 04:19:54

ah so there are mods here after all , could you please check my topic and help me also its only been around a month that I have been trying to get this sorted moonlighty

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forrest.halliburton · Post time 2015-7-10 04:56:00

they might be able to credit back, but not sure, it is hit and miss on these. but looks like michael is right.

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marius caca · Post time 2015-7-10 10:54:33

Reply 4# michaelly1018@gmail.com
Actually those 2 purchases (stolen diamonds and group buy tickets) are made on 2 different days .

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marius caca · Post time 2015-7-11 02:12:12

bump

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marius caca · Post time 2015-7-12 07:49:33

and bump

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