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NO HELP AT ALL

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seanpaulselby
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Post time 2015-7-10 04:00:06 | Show all posts |Read mode
NO HELP AT ALL Reply:6| View:444
Hello this is the;5th;time I have posted here with regards to a double recharge payment taken from my banks account , have tried twice to put a ticket in with no response at all, a double payment was taken from my bank account which I asked paypal to carry out as charge back, no money has been refunded but you took back the 2000 diamonds from my game , order number was 143289313627164 please can you help with a refund for the amount that was taken out of my bank account or refund me back the diamonds that have been taken from my game, I would very much appreciate it if someone would reply or contact myself regarding this matter        Server Jacom 886;
        In game name ANARCHY
        Thankyou
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 seanpaulselby Last edit in 2015-7-10 04:00:06

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michaelly1018
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Post time 2015-7-10 04:06:21 | Show all posts

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Yeah, thing is turning for the worst, before mod take about 3-4 hours to answer a post either they can or can\'t help, now it takes like a day or days to see of of their reply
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 michaelly1018 Last edit in 2015-7-10 04:06:21

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seanpaulselby
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 Author| Post time 2015-7-10 04:09:41 | Show all posts

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customer service here is 0, its a shame as they are so quick to take our money but then do nothing to help when there are issues
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 seanpaulselby Last edit in 2015-7-10 04:09:41

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kuronuma
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Post time 2015-7-10 05:02:56 | Show all posts

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        [color ;;;; customer service here is 0, its a shame as they are so quick to take our money but then do nothing to help when there are issues ;;; seanpaulselby@yahoo.co.uk posted on 2015-07-09 15:09:41;;;;

A moderator will eventually get to you, They have a lot on their plates right now with all the stupid crap for Tycoon issues, the majorly lags and bugs, the game breaks more often then I can say, it happens every time they update the game, sometimes I believe the game ain\'t worth my time
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 kuronuma Last edit in 2015-7-10 05:02:56

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forrest.hallib...
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Post time 2015-7-10 05:16:54 | Show all posts

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 forrest.hallib... Last edit in 2015-7-10 05:16:54

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aimcifer
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Post time 2015-7-10 07:40:29 | Show all posts

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Good luck getting this resolved... I notice that issues where people WANT to recharge but can\'t are answered pretty quickly, but anything else... forget it. ;I still have unresolved issues from 3-4 months ago. ;This is why my husband and I are no longer recharging and will be quitting the game as soon as team tournament is done.
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 aimcifer Last edit in 2015-7-10 07:40:29

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