Beyond Pissed

abz2fod5eihgil9o@facebook.com · Post time 2015-7-10 16:18:52

I bought 20 Hecate Crest Shards through the group bye event However the first 5 i bought i only got one shard per purchase after that i start to receive the proper amount of 20 shards per purchase. Please check my records i should have a total of 500 shards. i only have 380. PLEASE FIX THIS I am so tired of sending in these complaints and you do nothing about it. i mean you still owe me over 6,000 dragon souls too your customer service sucks!!!!!!
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Thank you
Dean Webber
A paying customer
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Teancum(896)-PST; server name is Iller

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moonlighty · Post time 2015-7-11 00:36:11

Dear Player, could you make new screen shot? Or repost this one? As I see it clearly blank. :/ Then I or one of my colleagues on their shift will make report for you. Also is your IGN: (In Game Name) Iller?

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abz2fod5eihgil9o@facebook.com · Post time 2015-7-11 02:45:36

yes name is iller and not sure how to make the screen shots can you help with that. also all the dragon solus i should have gotten in the chest i have not received any of them well over 8000 now and the 6 grand i bought through the shells game. i am really upset about all of this and if you look through my post you will see i have posted about it more then once as well.

thank you

Dean W.

in game name ILLER on server teacum pst 896;

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jetblacksteel · Post time 2015-7-11 05:31:56

You should have Print Screen button on your keyboard (abbreviated PRTSC or something)
Literally paste into a program like MS Paint (or Mac equivalent) and save the image. Attach the image using the picture icon with the green arrow above the text box. (your formatting toolbar with things like center, bold, and italics)
It should be good to go!

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abz2fod5eihgil9o@facebook.com · Post time 2015-7-11 06:30:39

ok here is screen shot showing the lack of Hecate souls i should have all 500 needed to recruit. the now over 8 thousand dragon souls this includes the ones i should have got yesterday for 1000 and another 1000 from about 2 months ago i think. check my form logs to find dates on the 6 grand of dragon souls as well

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forrest.halliburton · Post time 2015-7-11 10:37:18

if you have other posts about same issue please post link so mods can follow along.;
so how did you not get your DS? did you collect and then disappear from inventory? opened the chest in inventory and then went to DS and they were not there?

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abz2fod5eihgil9o@facebook.com · Post time 2015-7-11 12:19:57

ok here are the two post concerning the DS

http://community.gtarcade.com/post/index/id/70388/ ;
;http://community.gtarcade.com/post/index/id/70452/

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moonlighty · Post time 2015-7-11 16:47:43

Okay, thank you for your screen shot! I will make report hope you will gain your hecate cresh shards! But please be patient as it is weekend and SMs are not sooner back than on Monday.

Also I have answered your previous thread click here

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abz2fod5eihgil9o@facebook.com · Post time 2015-7-14 02:28:33

i checked out your thread and i know the difference between the dragon souls i am telling you i did not receive them at all. ever period. i looked i checked i double checked the dragon souls in question i never received and i payed diamonds so in essence real money to get them. i would like to get them please.;

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moonlighty · Post time 2015-7-15 00:18:45

Hi, your missing shards should be sent by now.

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