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Ludo - Lost Gold

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tarius11
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Post time 2015-7-14 09:16:51 | Show all posts |Read mode
Ludo - Lost Gold Reply:4| View:508
        Due to lag in game a Seal Stone was purchased on accident.; Cost 80 gold.; Can this be refunded please.
        Thank you,
        Tarius / Taygetus S279
       
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 tarius11 Last edit in 2015-7-14 09:16:51

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flandre
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Post time 2015-7-14 20:38:52 | Show all posts

Ludo - Lost Gold

        Dear player.


        About your issue.
        According to this post :
        http://community.gtarcade.com/post/42156/
       
                                                     THINGS NOT REPLACEABLE       
Please keep in mind that logs are checked to see if you owned titles/items etc. lying will not work.

- If you accidentally turn off notifications for gold spending, your gold will not be replaced.
- If you knowingly dismiss heroes you will not be refunded
- If you inherit heroes at 75% and lose title, you will not get your title/hero/items replaced (do 100% for title transfer)
- If someone such as a friend/family member/partner changes or makes any mistake on your account, you will not be refunded or have things replaced (please be very wary of your account and who has access to it).
-If you spend gold anywhere and are not satisfied with he results you will not be refunded (this is a game of luck and chance nothing is 100% guaranteed)
- Lost titles lost by your own mistake/mis-click will not be replaced.
- Most things considered as mistakes will not be refunded. so please try to be very careful in what you do in game.

        Player made mistakes wont be refunded.
        Anyways i will report this to the devs and let them decide. Best case scenario you will get refund and your items will be removed or you will get some compensation for it while worst case scenario nothing will happen.

        Be more careful next time.
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 flandre Last edit in 2015-7-14 20:38:52

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 Author| Post time 2015-7-14 22:24:22 | Show all posts

Ludo - Lost Gold

Reply 1# flandre
Thank you for the consideration.
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 tarius11 Last edit in 2015-7-14 22:24:22

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Post time 2015-7-15 20:18:48 | Show all posts

Ludo - Lost Gold


        Your issue is reported to the devs and i will inform you if there is any new updates.




        Update:

        I believe your issue has been resolved.
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 flandre Last edit in 2015-7-15 20:18:48

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