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recharge issues

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jasonleray3
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Post time 2015-7-14 22:00:57 | Show all posts |Read mode
recharge issues Reply:12| View:603
        ign: jorge
        server 243 amaltheas;
        league of angels
        sat july 11th, 2015 8:43 am
        ref# 64788579 104.99 10k diamonds / paymentwall

        also tried on monday payment wall,thinking maybe everything was back up..my bad. anyhow payment hit my cc but i didnt even receive an email with conformation number on that one, suggestions on how to clear that one up? this was also paymentwall

        also tues worldpay...i didnt post at all, so i have that money atm, but i thought i let you know incase it helps in this matter

        thankyou
        jorge
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 jasonleray3 Last edit in 2015-7-14 22:00:57

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forrest.hallib...
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Post time 2015-7-14 22:21:11 | Show all posts

recharge issues

can you add a SS of the payment wall history? highlight the payments in question , that helps
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 forrest.hallib... Last edit in 2015-7-14 22:21:11

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jasonleray3
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 Author| Post time 2015-7-14 22:35:00 | Show all posts

recharge issues

        they dont show on history, only have the ref # and the posting from my cc company

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 jasonleray3 Last edit in 2015-7-14 22:35:00

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jasonleray3
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 Author| Post time 2015-7-14 22:36:16 | Show all posts

recharge issues

        no history since the 10th, and have it set to current date

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 jasonleray3 Last edit in 2015-7-14 22:36:16

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kyrisana
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Post time 2015-7-14 22:42:12 | Show all posts

recharge issues

        I am also having issues recharging. I bought a walmart visa gift card and the transaction has been pending approval by GTArcade since 7/12. Having a toon on a brand new server without VIP makes it impossible to keep up. If it doesn\'t come through today I\'m missing out on 400 topaz herosouls too. Please get these recharge issuse fixed for EVERYONE. This is frustrating.;
        IGN : Helen
        Server : Troy S1024
        Platform : GTArcade
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 kyrisana Last edit in 2015-7-14 22:42:12

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forrest.hallib...
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Post time 2015-7-14 22:50:05 | Show all posts

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        do you play thru FB? they send email conf as well, can pull up thru email. anything saying that GT got paid would help. when/dates/ amounts etc. trying to help, may have to add to whitelist.  history should look like this.
       
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 forrest.hallib... Last edit in 2015-7-14 22:50:05

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 Author| Post time 2015-7-14 23:24:28 | Show all posts

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        i dont play through fb, i can pull up my history it just doesnt have anything since the 10th..
        well if gt didnt get paid they have a bigger problem, because i got charged, and there issue would be with payment wall not me i would think
       
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 jasonleray3 Last edit in 2015-7-14 23:24:28

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Post time 2015-7-15 01:23:29 | Show all posts

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Reply 6# jasonleray3@gmail.com
it is the exact same for me, and my hubby having this issue. It\'s getting really irritating. You would think they would want to get their money
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 kyrisana Last edit in 2015-7-15 01:23:29

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 Author| Post time 2015-7-15 20:32:35 | Show all posts

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        still no response... moon save me!!!

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 jasonleray3 Last edit in 2015-7-15 20:32:35

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jleray
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Post time 2015-7-16 02:16:26 | Show all posts

recharge issues

        bump

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 jleray Last edit in 2015-7-16 02:16:26

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