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Missing Diamonds ( ticket post)

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micheladaines
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Post time 2015-7-15 02:09:08 | Show all posts |Read mode
Missing Diamonds ( ticket post) Reply:13| View:659
        Hi there, I was told to post my screenshot in the forum so here it is...
        I am missing 100 diamonds, as you can see on the screenshot I should have had in total 350, I used 50 to reclaim the 100 diamonds so I should have 300 left, but 100 is missing, I have not used any on anything, I am very careful about clicking buy or yes in games!
        The thing about the quiz price chest doesn\'t really matter, the chest is gone now, it was there when I logged on but it\'s gone now.
        Regards
        Michela
        Server Vinnie ( 1017)
        Win 8

       
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 micheladaines Last edit in 2015-7-15 02:09:08

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ƒrostbite
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Post time 2015-7-15 12:16:24 | Show all posts

Missing Diamonds ( ticket post)

Hello Michela! I will Report and see what happened!
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 ƒrostbite Last edit in 2015-7-15 12:16:24

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micheladaines
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 Author| Post time 2015-7-15 17:15:29 | Show all posts

Missing Diamonds ( ticket post)

Reply 1# ƒrostbite
;Thank you very much... Cause they seem to forget to look at the ticket after I reply to their requsets.
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 micheladaines Last edit in 2015-7-15 17:15:29

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blazing star
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Post time 2015-7-16 11:02:44 | Show all posts

Missing Diamonds ( ticket post)

Reply 2# micheladaines
        That sounds about Normal. You\'re Lucky to get even 1 Reply on a Ticket. Almost Impossible to get a 2nd Reply.

        Hope you get your Diamonds back!
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 blazing star Last edit in 2015-7-16 11:02:44

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 Author| Post time 2015-7-17 17:08:27 | Show all posts

Missing Diamonds ( ticket post)


        Here are my other tickets!
        And of course now I have 250 diamonds because I just got the 100 from Check-In reward!!
        First ticket
Diamonds05:2709/07/2015
I just lost 100 diamonds. I had 50 from 3 days login, 50 from yesterdays Check-in, and I spend 50 to retrieve 100 diamonds from friday, then I had 150 total.... Now I only have 50! please check up on it! regards Michela
Leon Reply07:5709/07/2015
Hi,I will contact our DEV team to check your issue.Thank you.
Diamonds16:4209/07/2015
thank you, hoping for a quick response
Second ticket
Quiz chest reward21:3311/07/2015
Hi there, I am having issues with the reward from a quiz I did several days ago, I didn\'t get the reward, and after I logged out and back in, there was a chest, but everytime I click it, it opens up Daily loot ranking, tidal pool, and there is nothing in there I can claim. the chest is there again after relog.... And I still have not heard anything from you about the mising diamonds I wrote a ticket about the 8th, only that you would tell the dev team.
Lucia Reply22:4811/07/2015
Dear Michela,Hello. Could you please show us your account information, like character name and server name? We\'ll help you with it.
Quiz chest reward01:2412/07/2015
Of course. It\'s Michela and I am on Vinnie regards Michela
Third ticket
Quiz, Diamonds, response23:3714/07/2015
hi there, it seems like you keep forgetting me, after you have replied to my tickets, I don\'t hear back from you.... here are the last ticket I sent to you.. Quiz chest reward21:3311/07/2015 Hi there, I am having issues with the reward from a quiz I did several days ago, I didn\'t get the reward, and after I logged out and back in, there was a chest, but everytime I click it, it opens up Daily loot ranking, tidal pool, and there is nothing in there I can claim. the chest is there again after relog.... And I still have not heard anything from you about the mising diamonds I wrote a ticket about the 8th, only that you would tell the dev team. Lucia Reply22:4811/07/2015 Dear Michela,Hello. Could you please show us your account information, like character name and server name? We\'ll help you with it. Quiz chest reward01:2412/07/2015 Of course. It\'s Michela and I am on Vinnie regards Michela I am hoping you will look into it again. Regards Michela
Ellie Reply00:0515/07/2015
Dear player, could you send us relevant screenshot for your problem so that we can figure out what\'s going on? If you do not know how to send a screenshot,then you can post the screenshot in our forum and get the link to us. Thanks for your cooperation.
Quiz, Diamonds, response02:1015/07/2015
Hello again, lets see if you reply to this one now... here is the link to the forum post I made http://community.gtarcade.com/post/index/id/76404/ regards Michela Server Vinnie ( 1017)
Fourth ticket
login prize removed?20:0216/07/2015
Hi there... I just noticed that I didn\'t get to click on my Login prize for the 7th day??? It was gone the day and I didn\'t think about it til I just went on another server and saw it, so that means I didn\'t get to pick my last reward and my Hero!! I have been logging in every day since I started playing monday the 6th of july! never missed a day and never missed clicking on anything. so why remove it the last day?? I am getting tired of missing items in the game, I like playing it but not if you can\'t keep it right.. missing 100 diamonds, missing my quiz reward, missing the login prize and hero... and of course the friends invite that you say they have to be vip for me to get, and it does not say that anywhere. Regards Michela Server Vinnie 1017
Joan Reply20:0516/07/2015
Hello,which lo in reward do you mean?Could you show us your issue clearly?Thanks.
login prize removed?23:2316/07/2015
Well I am missing the login prize from day 7 in the Login Prize! where you have to login 7 days in a row to get a hero, I never got that, you removed it on the 7th day, I have it on day 6 but then when I logged in on day 7 it was gone... How can I show you when it is gone????? I have other tickets here if you were to look, I have told what is missing, and there is a link to a forum post where I posted a picture of the missing diamonds... http://community.gtarcade.com/post/index/id/76404/ the damn chest from my quiz prize is back again, it keeps showing up after I relog. regards Michela Server Vinnie
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 micheladaines Last edit in 2015-7-17 17:08:27

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Post time 2015-7-18 12:16:52 | Show all posts

Missing Diamonds ( ticket post)

Hello Michela! GTA is Requesting if you can give what Day you noticed the Diamonds missing on.
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 ƒrostbite Last edit in 2015-7-18 12:16:52

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 Author| Post time 2015-7-18 21:31:40 | Show all posts

Missing Diamonds ( ticket post)

Reply 5# ƒrostbite
the 100 diamonds was July 8th, the 50 diamonds;was July 17th, the Login prize ( the one I have to login for 7 days straigh and then I get a Hero);was not there on the 12th when I was logging in for the 7th day!
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 micheladaines Last edit in 2015-7-18 21:31:40

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 Author| Post time 2015-7-23 16:17:18 | Show all posts

Missing Diamonds ( ticket post)

Reply 5# ƒrostbite
So do you know when I will get a response? heard nothing so far, they have not looked at the tickets either
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 micheladaines Last edit in 2015-7-23 16:17:18

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Post time 2015-8-15 12:42:01 | Show all posts

Missing Diamonds ( ticket post)

Hello michela. I am very sorry. I have asked GTA many times now to re-look into your Report. They still have not done so, so I am Re-Reporting your Issue, so that someone can take a look into it.
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 ƒrostbite Last edit in 2015-8-15 12:42:01

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Post time 2015-8-16 01:00:14 | Show all posts

Missing Diamonds ( ticket post)

        Here was their response to my diamonds missing:

        Grace sent 2015-08-15 16:12
        Dear player, i am sorry about that. We can\'t give your diamonds back. Thanks for your support.
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 vixen fairplay Last edit in 2015-8-16 01:00:14

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