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I lost 10k diamonds!

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fmeallnight
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Post time 2015-7-15 22:56:21 | Show all posts |Read mode
I lost 10k diamonds! Reply:10| View:432
I started with 10,202 diamonds. Then I recharged $300 and had 40,202 diamonds. Next in Hot Events - Special Offer 1 - I collected single recharge 29,999 diamonds. After collect I was showing 30,202 diamonds instead of 40,202 diamonds. Someone please fix asap and give me back my 10k diamonds. Thank you.
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 fmeallnight Last edit in 2015-7-15 22:56:21

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fmeallnight
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 Author| Post time 2015-7-15 23:19:55 | Show all posts

I lost 10k diamonds!

FYI, something is wrong with submitting tickets. I click submit and screen flashes but does not submit ticket. Tried on different browsers and same thing.
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 fmeallnight Last edit in 2015-7-15 23:19:55

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forrest.hallib...
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Post time 2015-7-16 01:08:50 | Show all posts

I lost 10k diamonds!


        that system is broke and has been for a while, many cant submit tickets it just resets each time. can you put an SS of the hot event. thats alot of dias to spend in one place?
        you will need to provide your IGN and server# so the mods can report, and so if devs find error, they know who to send dias to. If you are just giving away I will take
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 forrest.hallib... Last edit in 2015-7-16 01:08:50

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fmeallnight
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 Author| Post time 2015-7-16 04:06:25 | Show all posts

I lost 10k diamonds!

        IGN - fmeallnight
        server S73 but now merged to ua41

        I am not taking a screenshot before every action I take and there is nothing about the hot event to SS. It says collect and still says collect. It said collect yesterday when I collected it. They just need to give me my 10k diamonds back.
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 fmeallnight Last edit in 2015-7-16 04:06:25

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fmeallnight
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 Author| Post time 2015-7-16 23:18:41 | Show all posts

I lost 10k diamonds!

Over 24hrs and I cant even get a reply?
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 fmeallnight Last edit in 2015-7-16 23:18:41

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fmeallnight
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 Author| Post time 2015-7-18 00:24:58 | Show all posts

I lost 10k diamonds!

How long does it take to get help?
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 fmeallnight Last edit in 2015-7-18 00:24:58

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moonlighty
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Post time 2015-7-18 01:32:28 | Show all posts

I lost 10k diamonds!

I will make report and ask what have happened with your 10k diamonds on 15th July. But please be patient as it is weekend for my supervisor you have to wait at least till monday.
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 moonlighty Last edit in 2015-7-18 01:32:28

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fmeallnight
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 Author| Post time 2015-7-21 14:47:23 | Show all posts

I lost 10k diamonds!

Reply 6# moonlighty

        Still no reply. When will I get some service?;And it looks like we have a seed in our server for the beach event and in CS tycoon.;Anything going to be done about them?
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 fmeallnight Last edit in 2015-7-21 14:47:23

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moonlighty
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Post time 2015-7-23 14:03:56 | Show all posts

I lost 10k diamonds!

Dear Player, our system says that you bought 999 spring of wisdom in Shop using 9990 diamonds that day.
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 moonlighty Last edit in 2015-7-23 14:03:56

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fmeallnight
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 Author| Post time 2015-7-23 16:05:25 | Show all posts

I lost 10k diamonds!

Reply 8# moonlighty
Your system should also tell you that I recharged $300 the day before and another $300 that day. ;I bought a lot more than just 999 spring of wisdom for 9990. I am telling you that I had just over 10k diamonds when I recharged $300 that day because I had plans to spend 40k diamonds right after in event. I collected first and the collect took 10k diamonds and left me with only 30k which was not enough to do turbo for the 800 that i wanted. I want my 10k diamonds back and the 5k diamonds that I toys screwed me out of when broken too. This is not a question of where my diamonds went as I literally saw them taken away and toys broke leaving me with no way to win after spending over 5k on that current one.
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 fmeallnight Last edit in 2015-7-23 16:05:25

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