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Capsule Toys Error

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ƒrostbite
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Post time 2015-7-17 14:23:05 | Show all posts |Read mode
Capsule Toys Error Reply:176| View:17511
        We have received your Reports of theIssue regarding Toy Capsule!

        Many have Reported of:

           
  •                                         Not receiving the Ticket               

           
  •                                         Items being Replaced inside of a        Locked Box               

           
  •                                         Items disappearing when closing        and re-opening               


        We have found the cause of this Errorbeing due to a Visual Glitch with the Last Item of a Combo! Duringeach Turn, the Images will display correctly. However, we have foundthat during the Last Turn that draws the Combo, it is not showing theEgg Drop.

        To better explain, we have taken theseScreenshots to show you! These 2 Screenshots were taken 1 click apartfrom each other.

        When the Last Item for a Combo isdrawn, the container holding the Eggs will release an Egg, butnothing will display as being Dropped through the Pipe!

       

                        After the Combo is Completed, the NextClick then shows 2 Turns, and 2 New Items, the Last ofwhich, will Drop into your previous Locked Box, while the LastItem for the Combo will still show as a Visual Glitch on Screen, butyou will still have received the Ticket, which can be seen at theBottom of the Screen!                               
                                                               
                                                        After the Visual Glitch occurs, that isthe reason why Items may disappear when closing and re-opening.                                                       
                                                        If you are spending Diamonds to Lock inan Item, and an Egg drops into a Locked Box (after this Visual Glitchhas occurred), do not fear. Your Diamonds for the Locks are notcontinuing. After the Ticket is Delivered, your next click for theTurn reduces back to the Original 50 Diamonds. Although these boxesare still checkmarked, the 100 Diamonds per Lock is not beingwithdrawn.                                                       
                                                        We will get these Errors Fixed as soonas possible, and a Compensation will be provided after the Fix!                       
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 ƒrostbite Last edit in 2015-7-17 14:23:05

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sakunolovesryo...
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Post time 2015-7-17 15:08:51 | Show all posts

Capsule Toys Error

        Add to the errors that...after the reset at midnight all my free attempts I had from those eggs disappeared. I had 20. Now I have 3. I think I get 2 free a day, so I lost;19 attempts. Why can\'t it just add the free attempts you had left over to your new daily freebie attempts? I had no idea they would disappear or I would have used them up before reset. :c
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 sakunolovesryo... Last edit in 2015-7-17 15:08:51

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 Author| Post time 2015-7-17 15:32:38 | Show all posts

Capsule Toys Error


Reply 1# sakunolovesryoma@gmail.com
        For Lucky Capsule Eggs that were used from Inventory, and disappeared due to the Event being taken down, please Post a Report with your IGN (In-Game Name) and Server # and we will get these Returned to you!

        ***EDIT***
Please be aware! This is only for Lucky Capsule Eggs that disappeared due to the Event being Removed the 1st Day upon being Launched! If this was after the Event was put back up the Next Day, we will not be able to Return these to you, as it states inside of the Item, that they reset at Midnight each day!
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 ƒrostbite Last edit in 2015-7-17 15:32:38

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sakunolovesryo...
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Post time 2015-7-17 15:37:51 | Show all posts

Capsule Toys Error

Lacus Limhah 960
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 sakunolovesryo... Last edit in 2015-7-17 15:37:51

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ayrjeey tagab
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Post time 2015-7-17 15:58:57 | Show all posts

Capsule Toys Error


        i ddnt recieve a reward. i won the capsule toys i spent my diamond for that time but no reward response.;


        Serever: HKT(murmur446)


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 ayrjeey tagab Last edit in 2015-7-17 15:58:57

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marcel vonk
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Post time 2015-7-17 16:09:42 | Show all posts

Capsule Toys Error

ING: IceMaster
lvl: 71
server:;Riplakish(894)-GMT
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 marcel vonk Last edit in 2015-7-17 16:09:42

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tickling_smile
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Post time 2015-7-17 16:11:26 | Show all posts

Capsule Toys Error


        me lost 10 capsule free attempt after reset

        iGN ; kimari koko

        server mahah889
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 tickling_smile Last edit in 2015-7-17 16:11:26

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michelob23
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Post time 2015-7-17 16:12:35 | Show all posts

Capsule Toys Error

michelob ; pyrona S8 ; ; ;had 28 capsule eggs ;lefted from my recharge and was using when event stopped. please return them ;
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 michelob23 Last edit in 2015-7-17 16:12:35

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ara mi
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Post time 2015-7-17 16:23:52 | Show all posts

Capsule Toys Error

        i know it\'s not a big deal, but i didn\'t receive any free attempts today ^^;
        don\'t want them back.. but just want to tell you about it.. to add this to your bug list.;
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 ara mi Last edit in 2015-7-17 16:23:52

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pavel alexandr...
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Post time 2015-7-17 17:08:29 | Show all posts

Capsule Toys Error

        i haved 47 att before you stop capsule toy just waited for bronze ticket for gem 12 lvl witch you removed now and when you start again capsule toy only 2 free att and no gems for 1 bronze ticket and 130 coins ....
        IGN : Alexandrov
        Server : 674
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 pavel alexandr... Last edit in 2015-7-17 17:08:29

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