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Why the heck cant you start a support ticket?

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strictlysilent
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Post time 2015-7-18 05:21:51 | Show all posts |Read mode
Why the heck cant you start a support ticket? Reply:5| View:404
I fill out all the information and select game and server and it resets it as soon as I click submit. So no real support? I was recently involved with a chargeback and I had all my diamonds for the chargeback and they charged the diamonds back and haven\'t given me my refund. Can\'t even file a dam support ticket and i\'ve spent hundreds on this game.. wtf major fail.
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 strictlysilent Last edit in 2015-7-18 05:21:51

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ƒrostbite
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Post time 2015-7-18 12:25:32 | Show all posts

Why the heck cant you start a support ticket?

Hello strictly! Have you tried contacting your Bank yet? If you did a Chargeback, then this is a Complaint you will have to bring up with your Bank, as to why you have not received the Money back yet.
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 ƒrostbite Last edit in 2015-7-18 12:25:32

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shawn.carpente...
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Post time 2015-7-18 15:55:40 | Show all posts

Why the heck cant you start a support ticket?

Reply 1# ƒrostbite
I am having the same issue and can\'t start a ticket. I am trying to subscribe to the VIP offer but the button does nothing when I click
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 shawn.carpente... Last edit in 2015-7-18 15:55:40

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Post time 2015-7-18 15:57:01 | Show all posts

Why the heck cant you start a support ticket?

               Reply 1# ƒrostbite
I am having the same issue and can\'t start a ticket. I am trying to subscribe to the VIP offer but the button does nothing when I click     shawn.carpenter21@gmail.com posted on 2015-07-18 02:55:40     

Dear Player, subscribtion doesn´t  work anymore. The only option how to gain VIP is now to use your diamonds to buy this status.
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 moonlighty Last edit in 2015-7-18 15:57:01

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 Author| Post time 2015-7-18 17:27:29 | Show all posts

Why the heck cant you start a support ticket?


        Reply 1# ƒrostbite
        I used paypal. And im getting no where with support from anything. But the main fact remains All the diamonds were there and were chargebacked. I
        haven\'t received my refund. The fact is I love the game and support it and spent a lot of money but this go around I meant to recharge only 9.99 worth and not 99.99 worth I really could use some help so I can continue my positive game experience.

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 strictlysilent Last edit in 2015-7-18 17:27:29

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