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Wher is our missing stuff!!!

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Rank: 1

savić dule
Joined 2014-10-30
Last Visited 2016-05-23
Post time 2015-7-18 17:50:04 | Show all posts |Read mode
Wher is our missing stuff!!! Reply:1| View:556
Hi.Just look how LoA help our people when we missing something or we dont get reward.I have enough this ,and I want all that my stuff back.

  •                                         Missing stuff21:33;28/05/2015               
                                            Hi. I was send report about missing my 1330 soulstone and a few lvl 4 gems. I was get reply from Leon,and he tell me,if the problem is not solved I must open new ticket. So,the problem was created on 15:50 28/05/2015,and I was report this my problem 16:05 28/05/2015 The problem was created when I was try upgrade my mount,and then was game be on error.I was try log in 2 times and was the same.So I vwas decide to change the browser,and when I was log back and try upgrade ahead my mount,my soulstone was missing. I just hope that you guys can fix that,because I was colected that soulstone really hard. I will w8ting for your answer.;               

  •                                         Joker Reply08:40;29/05/2015               
                                            Dear player, I\'ve recorded your issue, we\'ll have a check on it, please wait patiently, thanks for your support.                


  •                                         About recharge17:30;08/06/2015               
                                            Hi LoA here is some details of answer LoA. Coulson Reply21:1307/06/2015 Dear players, Sorry for the long time delay these days.We\'ve fixed lots of glitches in game to build a better gaming environment, If you still have the same problems remain, feel free to resend them in a new open ticket. Our customer service will work on those immediately. So,I want just ask if i will get that 2k diamonds on my acount,or I must refund that my money??               

  •                                         Leon Reply20:43;08/06/2015               
                                            Hi,I will reflect your problem to our DEV team and we will have a check on your issue.Thank you.               


  •                                         Event bug16:29;13/06/2015               
                                            Hi LoA I want report that event Tycon,who was ended today at midnight,because I didt get reward for my 4th place,and this is not the first time,that we have problem on game.So please fix that,because I want my reward.I hope that I wont w8 for answer like on other my report,who dont do nothing.               

  •                                         Coulson Reply16:31;13/06/2015               
                                            Hi, sorry about that, we will check it as soon as possible, thanks for your support, please feel free to contact us.               



  •                                                         Treasure Hunt in Bug22:17;14/06/2015                                                                                Hi guys and gals ;) I must tell you that this treasure hunt is on bug.I buy WINGS OF GOLD & GOLD ORGANZA witch cost all together 8500 points,but i get just wings,without gold organza.I check my bag,and i dont see any that custome.So,it take me points when I buy,and i didnt get stuff. Have a nice Sunday;                       
  •                                                         Penny Reply22:30;14/06/2015                                                                                Hi, sorry about that, we will check it as soon as possible, thanks for your support, please feel free to contact us.                       

  •                                                         About arena badge18:35;10/07/2015                                                                                Hi LoA. what u say about that ,that I buy yesterday 2 heroes in arena shop with badge,and recruite him.I get just bresaker claw heroes,but I didnt get Blazing soul heroes...when I pres recruite then was update game ,and I was must refresh page.So when I was log back,i didnt find that heroes nowher.So,I spend my arena badge and ruby herosoul for nothing.But I want apologize for this,and I want it back..I send many report about missing Earthshaker,1200 ruby,Gold Organza,my reward for 4th place in Tycon,1330 soulstone and u didnt do nothing.All what u say is that ,that u will check,or something like this,or u just dont answer.I didnt spend on my second acount 7K$ on that game that u will do on that way with players.So plesae now its time for payback,and give me back what I buy. And please,answer on quastion,and I hope that I wont w8 for that missing all stuff all year.                       
  •                                                         About arena badge14:56;14/07/2015                                                                                Anyone here?? Is anyone work here?? halooooo                       
So many problems,and LoA didnt fix nothing.Great work !!

 savić dule Last edit in 2015-7-18 17:50:04


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