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Payment made, no diamonds nor....

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demorcan
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Post time 2015-7-26 11:59:09 | Show all posts |Read mode
Payment made, no diamonds nor.... Reply:6| View:333
        I made a payment 7-24 midday.; It showed up on my bank statement 7-25.; I did not get any diamonds.; I also did not get the precious, nor the how events for the collection of hearts, nor the Omnipotence, nor the recharge bonus.; Please help.
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 demorcan Last edit in 2015-7-26 11:59:09

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demorcan
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 Author| Post time 2015-7-26 17:46:51 | Show all posts

Payment made, no diamonds nor....

        I understand that although the bank statement shows paymentwall on the 13th which was made the 12th and one on he 25th which was made the 24th, that;I have to have the bank reverse the payment since paymentwall itself does not show the payment they deducted the 25th, only the one for the 12th.;; I will reverse the payment and try again next previous during HoC.; Unless you can come up with a way to help me.
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 demorcan Last edit in 2015-7-26 17:46:51

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 Author| Post time 2015-7-27 05:45:54 | Show all posts

Payment made, no diamonds nor....

        Now they have 4 more payments I did not make. please help.
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        I cannot afford all those payments I did notmake and got nothing for.
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 demorcan Last edit in 2015-7-27 05:45:54

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forrest.hallib...
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Post time 2015-7-27 14:20:58 | Show all posts

Payment made, no diamonds nor....

you need to include IGN and server # in post, when you did refund, did you have enough dias in account for them to collect? that may be why, they will take back dias on refunds. and if cant get can ban account.;
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 forrest.hallib... Last edit in 2015-7-27 14:20:58

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freyafm
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Post time 2015-7-27 18:06:31 | Show all posts

Payment made, no diamonds nor....

Hello Demorcan. If you did not received any diamonds for those payments that you said you did not made, I suggest you call your bank and tell them to cancel the transactions and refund the money. More then likely your payments failed , therefor the diamonds never ended up in your game. GTArcade it\'s not responsible for a failed recharge, because if it fails the diamonds are not sent. 90% of the players who recharged and did not received the diamonds had a failed recharge. Either your money will be sent back to your account, either you can call them and see what is happening and what went wrong.
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 freyafm Last edit in 2015-7-27 18:06:31

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 Author| Post time 2015-7-28 03:43:15 | Show all posts

Payment made, no diamonds nor....

Thank you. I will have the bank reverse the payments.
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 demorcan Last edit in 2015-7-28 03:43:15

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