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hiddenwings15
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Post time 2015-7-28 03:43:09 | Show all posts |Read mode
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        Please i need help when im trying to order diamonds the order submitted page says to refresh after a few mins and my order never went through, i use a prepaid visa one vanilla card. please help me so i can purchase diamonds

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 hiddenwings15 Last edit in 2015-7-28 03:43:09

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hiddenwings15
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 Author| Post time 2015-7-28 03:47:06 | Show all posts

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my server name is nefertiti server jeremey(1026)
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 hiddenwings15 Last edit in 2015-7-28 03:47:06

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ƒrostbite
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Post time 2015-7-28 12:30:23 | Show all posts

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Hello hidden. With my experience, when it says Order Submitted, it usually means the Recharge Failed to go through. I will Report, to see what might have caused the Error, or if you may need to be placed on the Whitelist. In order to check into an Error on that particular Recharge, we will need the Transaction ID #, that is shown on the Order Submitted Page. You would have also have received a message in your Email for the Recharge, that you can use to find the Transaction ID #, if you do not have a Screenshot of that Page from earlier.
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 ƒrostbite Last edit in 2015-7-28 12:30:23

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 Author| Post time 2015-7-28 23:32:19 | Show all posts

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 hiddenwings15 Last edit in 2015-7-28 23:32:19

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 Author| Post time 2015-7-28 23:34:03 | Show all posts

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this is just two of the screen shots that i have saved i have tried more that that, i have not lost any money over trying to recharge diamonds, i just want it to go through, thank you i hope it is resovled soon
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 hiddenwings15 Last edit in 2015-7-28 23:34:03

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 Author| Post time 2015-7-29 05:35:39 | Show all posts

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Reply 4# hiddenwings15
i have not recieved any email about the recharge by the way, no money was lost, no diamonds were recieved.
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 hiddenwings15 Last edit in 2015-7-29 05:35:39

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Post time 2015-7-29 12:55:48 | Show all posts

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That is exactly the Transaction ID # that we need! Thank you very much hidden, and we will get this Reported!
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 ƒrostbite Last edit in 2015-7-29 12:55:48

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 Author| Post time 2015-7-29 23:09:24 | Show all posts

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thank you i hope to be able to buy diamonds soon with my prepaid visa card
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 hiddenwings15 Last edit in 2015-7-29 23:09:24

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 Author| Post time 2015-7-30 23:19:41 | Show all posts

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any updates?
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 hiddenwings15 Last edit in 2015-7-30 23:19:41

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 Author| Post time 2015-7-31 09:33:28 | Show all posts

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 hiddenwings15 Last edit in 2015-7-31 09:33:28

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