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Allstar event

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vanoss
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Post time 2015-7-30 12:31:00 | Show all posts |Read mode
Allstar event Reply:3| View:325

        Hey, I accidentally purchased a gear talisman shard chest from the allstar shop, as it said 120gold and under it 3 points. I thought you had the option to choose one of those 2 to pay to obtain the item in question, so I ended up buying it for 120 gold. I have the screenshot of the purchased item in my backpack as proof, so I was wondering if you could help me take it off of my account and replacing the gold spent for it. I didnt know how the shop worked, as it\'s a new feature and I learned my lesson the hard way, so please help me out. I only have 5g left and i feel so poor now ;;Ty so much for help

        Edit: forgot to mention my server/in game name, Vanoss S15 Athena United 4
       
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 vanoss Last edit in 2015-7-30 12:31:00

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flandre
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Post time 2015-7-30 13:55:37 | Show all posts

Allstar event

        Dear player.

        According to this post here:
        http://community.gtarcade.com/post/42156/

                                                     THINGS NOT REPLACEABLE       
Please keep in mind that logs are checked to see if you owned titles/items etc. lying will not work.

- If you accidentally turn off notifications for gold spending, your gold will not be replaced.
- If you knowingly dismiss heroes you will not be refunded
- If you inherit heroes at 75% and lose title, you will not get your title/hero/items replaced (do 100% for title transfer)
- If someone such as a friend/family member/partner changes or makes any mistake on your account, you will not be refunded or have things replaced (please be very wary of your account and who has access to it).
-If you spend gold anywhere and are not satisfied with he results you will not be refunded (this is a game of luck and chance nothing is 100% guaranteed)
- Lost titles lost by your own mistake/mis-click will not be replaced.
- Most things considered as mistakes will not be refunded. so please try to be very careful in what you do in game.

        Player made mistake wont be refund.
        Also since it adds points to All-star i believe it will be hard to remove both points and the item.
        Anyways i will report this. Best case scenario you will get full refund of it or the item will dissapear and you will receive some compensation for it while worst case scenario nothing will happen.
       

        Be more careful next time.
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 flandre Last edit in 2015-7-30 13:55:37

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 Author| Post time 2015-7-31 00:06:27 | Show all posts

Allstar event


Reply 1# flandre
        Thank you anyway, I know it was my mistake and shouldn\'t have acted without making sure, so I appreciate your help still ^^

        Edit: I received the gold back, TY SO MUCH
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 vanoss Last edit in 2015-7-31 00:06:27

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