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Recharge Issues

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nakultim
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Post time 2015-7-31 09:24:01 | Show all posts |Read mode
Recharge Issues Reply:14| View:693
        Hi
        I have been systematically recharging for the 40k reward and have hit a problem on the last 1k recharge. It is staying on processing but I would like this issue resolved asap as I had no problem recharging the previous amounts for it. Thankyou in advance.
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 nakultim Last edit in 2015-7-31 09:24:01

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forrest.hallib...
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Post time 2015-7-31 10:06:11 | Show all posts

Recharge Issues

        need to provide info for report, IGN, server, trans ID, in the mean time may want to try different method of payment

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 forrest.hallib... Last edit in 2015-7-31 10:06:11

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 Author| Post time 2015-7-31 10:14:22 | Show all posts

Recharge Issues

        kk thankyou.
        Server: Ferrin (1033)
        IGN: Ember
        OrderNumber 143830470585207;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;
        I have been systematically recharging to get the 40k recharge reward and have hit a stall on the last 1k recharge. Please rectify this asap as I recharged 40k solely for this reward and if it can\'t be completed I will have to chargeback the other 10k and 5k I recharged solely to get this reward. It says my order is being processed.
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 nakultim Last edit in 2015-7-31 10:14:22

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nakultim
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 Author| Post time 2015-7-31 16:39:18 | Show all posts

Recharge Issues

Bump...still waiting
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 nakultim Last edit in 2015-7-31 16:39:18

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moonlighty
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Post time 2015-8-1 00:22:58 | Show all posts

Recharge Issues

Dear Player, have you contacted payment company if everything is OK as this might be caused by them that you recharge is still on hold since if GTA recieved your payment you would gain your diamonds, so please contact them firstly and then us if it is problem on their side or on ours. Thank you for understating have a good day.
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 moonlighty Last edit in 2015-8-1 00:22:58

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 Author| Post time 2015-8-1 06:24:26 | Show all posts

Recharge Issues


Reply 4# moonlighty
Yes I contacted Paypal and was told that the payment posts but is immediately cancelled by Youzu Games Ltd (GTA). I would like this fixed asap so I can receive the 40k reward that is the sole reason I have been charging for. Thankyou in advance.
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 nakultim Last edit in 2015-8-1 06:24:26

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 Author| Post time 2015-8-1 14:25:22 | Show all posts

Recharge Issues

bump
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 nakultim Last edit in 2015-8-1 14:25:22

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nakultim
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 Author| Post time 2015-8-1 19:14:42 | Show all posts

Recharge Issues

The event I recharged 39k diamonds for ends in 1 day and 16 hours and I am still waiting to be able to charge the last 1k. I am hoping this is cleared up before that time. This is an ongoing issue that I have struck countless times and one would think, since it affects the company bottom line that it would\'ve been fixed by now.
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 nakultim Last edit in 2015-8-1 19:14:42

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imadori.slenth
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Post time 2015-8-1 19:28:39 | Show all posts

Recharge Issues

        Server: Collins (1035)
        IGN: Damascus
        Order Number:;143818245727706
        ;;;;;;;;;;;;;;;;; ; ;143783803166427

        There is a charge history bonus and I was wondering why I still didn\'t hit the 10000 Diamonds amount. It turns out that I only receive 500 Diamonds from two orders of $39.99. Please give me the right amount of diamonds. If not, just bring my money back. Thank you.;

       
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 imadori.slenth Last edit in 2015-8-1 19:28:39

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 Author| Post time 2015-8-1 20:09:30 | Show all posts

Recharge Issues

          ;;;;                        Server: Collins (1035)       
                        IGN: Damascus       
                        Order Number:;143818245727706       
                        ;;;;;;;;;;;;;;;;; ; ;143783803166427       
       
                        There is a charge history bonus and I was wondering why I still didn\'t hit the 10000 Diamonds amount. It turns out that I only receive 500 Diamonds from two orders of $39.99. Please give me the right amount of diamonds. If not, just bring my money back. Thank you.;       
       
                               
;;; imadori.slenth@gmail.com posted on 2015-08-01 06:28:39;;;;

You might get a better result if you start your own ticket.
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 nakultim Last edit in 2015-8-1 20:09:30

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