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Payment stuck at order submitted

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glbrown201
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Post time 2015-8-3 02:05:06 | Show all posts |Read mode
Payment stuck at order submitted Reply:8| View:958
Our payment service provider is processing your order. This may take a little while.Please refresh this page in a few minutes.
Recharge Channel: worldpay
Account: glbrown201@hotmail.com
Game: League of Angels & Wynter(1028)
Recharge Amount: $4.99
Game Currency: 499 Diamonds
Time: 08-01-2015 21:28:12
        Order Number: 143847889295997

        Payment has been stuck like this for over 12 hours now.;
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 glbrown201 Last edit in 2015-8-3 02:05:06

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freyafm
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Post time 2015-8-3 16:31:47 | Show all posts

Payment stuck at order submitted

Hello dear player, I will make a report for you but please provide your IGN also. Me or one or my colleague will update your info. Thank you
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 freyafm Last edit in 2015-8-3 16:31:47

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glbrown201
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 Author| Post time 2015-8-3 17:29:39 | Show all posts

Payment stuck at order submitted

IGN is Amonra
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 glbrown201 Last edit in 2015-8-3 17:29:39

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Post time 2015-8-3 17:45:08 | Show all posts

Payment stuck at order submitted

Thank you, I have updated the report
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 freyafm Last edit in 2015-8-3 17:45:08

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freyafm
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Post time 2015-8-6 16:35:13 | Show all posts

Payment stuck at order submitted

Hello again. Your recharge failed, they\'ve already added your account to the whitelist of Worldpay. I advise him to try again, if you still cannot recharge, please try another payment method like Paymentwall.
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 freyafm Last edit in 2015-8-6 16:35:13

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siil656
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Post time 2015-9-5 21:29:31 | Show all posts

Payment stuck at order submitted

hello i have the sam problem my ING TaylorChoya
ORDER SUBMITTED!

           
  •                 Our payment service provider is processing your order. This may take a little while.Please refresh this page in a few minutes.
           
  •                 Recharge Channel:;worldpay
           
  •                 Account:;siil656@gmail.com
           
  •                 Game:;Magerealm & S30-Aphrodite
           
  •                 Recharge Amount:;$19.99
           
  •                 Game Currency:;200
           
  •                 Time:;09-05-2015 04:11:42
       

                   
  •                         Order Number:;144144070254165
           

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 siil656 Last edit in 2015-9-5 21:29:31

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superhotty
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Post time 2015-9-5 21:57:45 | Show all posts

Payment stuck at order submitted

When you don\'t get approval or denial, it means the risk assessment people cut you off temporarily. It happened to me right in the middle of double diamonds event i was winning.
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 superhotty Last edit in 2015-9-5 21:57:45

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ςilverᚺorn
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Post time 2015-9-6 00:36:25 | Show all posts

Payment stuck at order submitted

Reply 5# siil656@gmail.com

        Dear player,
        A pending recharge can takes up to 24 hours, after that it should counted as failed. If you want to check further, please check your bank/cc statement to see if your money taken for it.
        Also if this keep happening, I suggest to change payment option.

        Have a good day.
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 ςilverᚺorn Last edit in 2015-9-6 00:36:25

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