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recharge issue

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peter perry-ko...
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Post time 2015-8-4 21:41:13 | Show all posts |Read mode
recharge issue Reply:6| View:325
ok i just recharged with a visa debut card for $10 and no diamonds;
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 peter perry-ko... Last edit in 2015-8-4 21:41:13

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peter perry-ko...
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 Author| Post time 2015-8-4 21:42:08 | Show all posts

recharge issue

        Server Burns (1021)
        IGN: RaginPhoniex

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 peter perry-ko... Last edit in 2015-8-4 21:42:08

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peter perry-ko...
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 Author| Post time 2015-8-4 21:42:50 | Show all posts

recharge issue

        and my card says payment wall took it;

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 peter perry-ko... Last edit in 2015-8-4 21:42:50

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moonlighty
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Post time 2015-8-5 00:41:44 | Show all posts

recharge issue

Dear Player, it can take up to few hrs before you can get diamonds if you won´t  get them then please provide us with your transaction ID so we can track your diamonds, and me or another moderator on their shift will make report for you.
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 moonlighty Last edit in 2015-8-5 00:41:44

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davidthms28
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Post time 2015-8-5 04:22:18 | Show all posts

recharge issue

Reply 3# moonlighty
        Payment system was blocked for you.        Dear User,

The verification process we have in place is to combat fraudulent activity and to make sure there are no problems. We apologize for all the inconvenience this may have caused.

ID: 01#63813289



Thank you,
Paymentwall Team.
        could some1 help me figure this out or fix this problem its not the first time this has happened actually it happens every time I recharge and Id very much appreciate it if u guys could get this fixed I\'ve sent like 2-3 tickets but no one ever responds
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 davidthms28 Last edit in 2015-8-5 04:22:18

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 Author| Post time 2015-8-5 08:24:58 | Show all posts

recharge issue

issue has been fixed the diamonds was added but i do have another issue though since ur new page got set up i cant file support tickets
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 peter perry-ko... Last edit in 2015-8-5 08:24:58

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