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not receiving recharge rewards ?

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lad.yhawk
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Post time 2015-8-5 00:32:01 | Show all posts |Read mode
not receiving recharge rewards ? Reply:21| View:833
        hello

        ing :ladyhawk
        server : gid 902

        today i recharged 2500 diamands . using a visa prepaid card .
        i did receive the 2500 dia and i did receive the bonus for 1500 dia
        i did not recive the bonus for 999 dia .
        i did not receive the bonus for 1999 dia and also did not receive several daric rewards i should have gotten .
        now i should add screen shots . i would love to do that but i have no clue how to do that .
        if you could give me a simple explenation on how to do that i will add those to show what went wrong
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 lad.yhawk Last edit in 2015-8-5 00:32:01

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moonlighty
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Post time 2015-8-5 00:59:59 | Show all posts

not receiving recharge rewards ?

Could you provide screen shots of events from which you didn\'t recieve additional rewards for your recharge?
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 moonlighty Last edit in 2015-8-5 00:59:59

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 Author| Post time 2015-8-5 01:30:01 | Show all posts

not receiving recharge rewards ?


Reply 1# moonlighty
moonlighty i asked for an explenation into how to provide this screenshots . i dont know how to do that . as soon as i know how i will give them to you. ty for youre fast responce;
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 lad.yhawk Last edit in 2015-8-5 01:30:01

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Post time 2015-8-5 01:37:57 | Show all posts

not receiving recharge rewards ?

This Guide will help you click: here
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 moonlighty Last edit in 2015-8-5 01:37:57

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 Author| Post time 2015-8-5 01:40:45 | Show all posts

not receiving recharge rewards ?

Reply 3# moonlighty
ty
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 lad.yhawk Last edit in 2015-8-5 01:40:45

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 Author| Post time 2015-8-5 02:30:17 | Show all posts

not receiving recharge rewards ?

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 lad.yhawk Last edit in 2015-8-5 02:30:17

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 Author| Post time 2015-8-5 02:34:37 | Show all posts

not receiving recharge rewards ?

Reply 5# lad.yhawk

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 lad.yhawk Last edit in 2015-8-5 02:34:37

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 Author| Post time 2015-8-5 02:37:56 | Show all posts

not receiving recharge rewards ?

Reply 6# lad.yhawk

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 lad.yhawk Last edit in 2015-8-5 02:37:56

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 Author| Post time 2015-8-5 02:42:04 | Show all posts

not receiving recharge rewards ?

        Reply 7# lad.yhawk
i hope i have done it correctly . if its not oke then tell me.
        since i recharched 2500 dia but it wont show one the first recharche screen i added the other recharche screen . the first 1500 and then 5000 . but i added the daric screen which shows i got the bonus for 2000 and 500; dia as extra proof but also to show that i did not receive the single 300 daric or the single 1000 daric which i should have gotten also .

        if theres more that need to be added let me know ty
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 lad.yhawk Last edit in 2015-8-5 02:42:04

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forrest.hallib...
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Post time 2015-8-5 16:26:55 | Show all posts

not receiving recharge rewards ?

if you could add payment history that would help alot,;
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 forrest.hallib... Last edit in 2015-8-5 16:26:55

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