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Recharge on a Precious Event a HUGE FAILURE

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annie_merie
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Post time 2015-8-10 13:07:17 | Show all posts |Read mode
Recharge on a Precious Event a HUGE FAILURE Reply:7| View:696
                                                IGN: EverMoreEm               
                                        Server Number: zweihander 7               
                                        Platform: gtarcade               
                                        Payment Provider: paymentwall               
                                        Payment Method: credit card               
                                        Transaction ID:               
                                        Onaugust9,2015 10:06pm(gmt-5) I recharged $39.99 There was a precious hot events going on at the time, after waiting and still no diamonds i checked my bank statement and seen my money had been taken, i then checked my payment-wall acct and seen they had processed it ,cked my email had confirmation all looked good except no diamonds. This is the second time this has happened to me in 2 months. I recharged so that i could do the Lucky Tree and Prismatic wheel, not to mention the angel exclusive. below are screenshots of all my info. please look into this and respond as soon as possible as I would still like to participate in these events. Thank you very much.               
       



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 annie_merie Last edit in 2015-8-10 13:07:17

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annie_merie
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 Author| Post time 2015-8-11 00:43:59 | Show all posts

Recharge on a Precious Event a HUGE FAILURE

My Ticket thingy is broken cant send in a ticket. so come on and please respond soon
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 annie_merie Last edit in 2015-8-11 00:43:59

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daniel manneba...
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Post time 2015-8-11 00:57:36 | Show all posts

Recharge on a Precious Event a HUGE FAILURE

My ticket thing works but they are useless. ;I recharged this morning but didnt get any confirmation other than they took money from my credit card. ;opened a ticket and the useless comment is without a confirmation there is nothing we can do.
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 daniel manneba... Last edit in 2015-8-11 00:57:36

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 Author| Post time 2015-8-11 03:48:52 | Show all posts

Recharge on a Precious Event a HUGE FAILURE

Ok ty for the four thousand I bought but what about the four thousand for a precious event? please see to this ASAP as I complied to all agreements and it was you that failed to keep your end of the agreement.
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 annie_merie Last edit in 2015-8-11 03:48:52

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 Author| Post time 2015-8-11 08:22:55 | Show all posts

Recharge on a Precious Event a HUGE FAILURE

You have the nerve to tell my friend that did the ticket for me i needed tidal pool points? How many do you need ?I have 1230 and the requirement for it was like 500 if i recall right now please see that you credit me with the missing 4000 diamonds for precious
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 annie_merie Last edit in 2015-8-11 08:22:55

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moonlighty
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Post time 2015-8-11 16:04:53 | Show all posts

Recharge on a Precious Event a HUGE FAILURE

Hi, I will create report for you.
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 moonlighty Last edit in 2015-8-11 16:04:53

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moonlighty
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Post time 2015-8-14 00:18:46 | Show all posts

Recharge on a Precious Event a HUGE FAILURE

Dear Player, I got answer from SM that recharge was successful and you gained your diamonds, but for precious you didn´t  collect them in time. We have sent you your precious rewards.
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 moonlighty Last edit in 2015-8-14 00:18:46

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