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Purchased items not received

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dv8n666ways
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Post time 2015-8-13 22:27:45 | Show all posts |Read mode
Purchased items not received Reply:6| View:258
        Apple Receipt

        Here the receipt requested in regards to the transaction I didn\'t receive my gems for. My in-game username is dv8n666ways and my server is (S7) Zweihander

 dv8n666ways Last edit in 2015-8-13 22:27:45

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dv8n666ways
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 Author| Post time 2015-8-14 11:53:59 | Show all posts

Purchased items not received

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 dv8n666ways Last edit in 2015-8-14 11:53:59

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ezy*
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Post time 2015-8-14 14:24:29 | Show all posts

Purchased items not received

If you already contacted our support team, please let them know the link of the picture including your order information or simply the link of this post.
Thanks and have a nice day.
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 ezy* Last edit in 2015-8-14 14:24:29

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 Author| Post time 2015-8-15 08:19:09 | Show all posts

Purchased items not received

;here is the receipt for the other purchase I made but never received the gems for.;
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 dv8n666ways Last edit in 2015-8-15 08:19:09

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alcheon
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Post time 2015-8-15 12:39:15 | Show all posts

Purchased items not received

Hello there!
This looks like a new order no
so again
Have you contacted the support/submitted a ticket? if you have, please send this post link to the support/ticket so they can take a look at the images

Thanks!
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 alcheon Last edit in 2015-8-15 12:39:15

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 Author| Post time 2016-5-31 03:26:14 | Show all posts
They were 2 separate orders which I submitted the issue report for at the same time,  so yes they are 2 different receipts.  And I still have yet to receive any kind of resolution to this issue,  which I unfortunately forgot about until my game asked me about pending transactions
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  • $limtim 

    Jr. Player Moderator

    I will report to my superiors but it will be tonight before i get a update sorry about your inconveniences.
    2016-5-31 04:05  Reply
  • $limtim 

    Jr. Player Moderator

    Compensation has been sent .
    2016-5-31 22:31  Reply

 dv8n666ways Last edit in 2016-5-31 03:26:14

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