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Massive BR Drop! W T H, HELP

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frankiefixitno...
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Post time 2015-8-14 01:05:36 | Show all posts |Read mode
Massive BR Drop! W T H, HELP Reply:9| View:255
        Tanya S42 Thunder Plateau GTArcade
        I Pay money to reach certain Atk on my main and reach certain defense Goals, Today I was at 1.820,000 br on my main, I went in to attack a boss in lvl 75 elemental zone
        and when I came out i lost 30k br to my party 10k of it was lost from my main, Thank God i didn\'t recharge 170$ like i planned to get make 2 lvl 13 cherubstones, why should i so my benefits from it just be taken away? with no reason or explanation. Been playing this game for a very, very;long time, i know how everything works, i did not touch a thing and my BR Dropped massively, 2 me to lose 10k on my main is Extreme when i\'m trying to reach 2 million solo. also i made a support ticket regarding a pety 5$ recharge that was taken from me and no response since 2 weeks ago.. if you guys treat me the same with this I Will quit and believe me so will lots of people on my server, they will leave if i leave. I Am not happy Atm

 frankiefixitno... Last edit in 2015-8-14 01:05:36

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moonlighty
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Post time 2015-8-14 01:23:41 | Show all posts

Massive BR Drop! W T H, HELP

Dear Player, for recharge issue we would need transaction ID of your recharge so we can track where are your diamonds. If your recharge failed you have to contact your payment provider. As for the lose of BR I will report and ask about this.
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 moonlighty Last edit in 2015-8-14 01:23:41

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 Author| Post time 2015-8-14 01:28:31 | Show all posts

Massive BR Drop! W T H, HELP

Reply 1# moonlighty
Moonlighty my issue is not a recharge Issue. MY Issue is my BR Dropped massively for no apparent reason! what I was saying that if you guys handle me the same way that you handled me b 4.
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 frankiefixitno... Last edit in 2015-8-14 01:28:31

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 Author| Post time 2015-8-14 01:29:06 | Show all posts

Massive BR Drop! W T H, HELP

Reply 1# moonlighty
MAASIVE BR DROP,; WTH HELP! NOT RECHARGE ISSUE!
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 frankiefixitno... Last edit in 2015-8-14 01:29:06

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Post time 2015-8-14 01:31:01 | Show all posts

Massive BR Drop! W T H, HELP

Reply 3# frankiefixitnow@gmail.com
I reported your issue about massive br drop. I just included in my reply to you if you have problem with that 5$ then you have to provide support (on forum) with transaction ID.
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 moonlighty Last edit in 2015-8-14 01:31:01

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 Author| Post time 2015-8-14 01:38:12 | Show all posts

Massive BR Drop! W T H, HELP

Reply 4# moonlighty
Moonlighty, I think you know who I am by now, I never ever had a problem and always been happy until the last ticket I made and this ticket;now. they can keep the 5$ I can care less at this point, but I Work hard and spend lots of money and thousands of hours working on my acct to have this kind of stuff happen to me, thx for reporting my issue. Also I Would like to recharge 170$ this precious today but if I don\'t know what\'s going on with my Stats Dropping then I just will not recharge. why pay for atk and def and such if its just going to be stripped away?
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 frankiefixitno... Last edit in 2015-8-14 01:38:12

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Post time 2015-8-14 01:48:58 | Show all posts

Massive BR Drop! W T H, HELP


Reply 5# frankiefixitnow@gmail.com
I cannot get answer to you today as it is 1:48am at China...... and devs are Chinese..... => they are alseep and not at work now.
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 moonlighty Last edit in 2015-8-14 01:48:58

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 Author| Post time 2015-8-14 01:51:12 | Show all posts

Massive BR Drop! W T H, HELP

Reply 6# moonlighty
Very well, I Understand and thx 4 replying.
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 frankiefixitno... Last edit in 2015-8-14 01:51:12

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Post time 2015-8-14 01:52:43 | Show all posts

Massive BR Drop! W T H, HELP

Reply 7# frankiefixitnow@gmail.com
You are welcome, please understand it takes a while before they actually respond us inside our report document so when I get reply from SM I will contact you.
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 moonlighty Last edit in 2015-8-14 01:52:43

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