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Cannot Enter Dark Abyss 1

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principality
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Post time 2015-8-14 03:30:13 | Show all posts |Read mode
Cannot Enter Dark Abyss 1 Reply:10| View:725
        I\'m level 10 on Magerealm and my only quest is to beat Dark Abyss 1. ;It leads me to a portal (or I can click on the Dungeon Hall) and once the dungeon menu opens, the only clickable object on screen to enter is Dark Abyss II and it says I haven\'t met the story prerequisite. ;Where is Dark Abyss 1? ;I cannot do anything else in-game at this point because I am stymied here. ;Thank you!
        Server Hermes
        In Game Name Themis

 principality Last edit in 2015-8-14 03:30:13

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thefixer
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Post time 2015-8-14 06:16:55 | Show all posts

Cannot Enter Dark Abyss 1

        Hi,

        All you have to do is click in DARK ABYSS on the right of the screen:

       




        You will be moved to Dungeons and Dark Abyss I will be your current quest:
       



        Then, just enter the dungeon and complete the quest...

       
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 thefixer Last edit in 2015-8-14 06:16:55

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 Author| Post time 2015-8-15 01:34:32 | Show all posts

Cannot Enter Dark Abyss 1


       
       

        That\'s not working for me. I see the crystal but it\'s over Dark Abyss II not I. I click Dark Abyss I on the right, under my quest log and I get taken to the screen you show above but the little blue crystal that says Current Quest is over the 2nd area with the pink tree and it says Dark Abyss II with no option to do Dark Abyss I. My screenshot is attached this time below.
       

       
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 principality Last edit in 2015-8-15 01:34:32

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Post time 2015-8-15 07:00:13 | Show all posts

Cannot Enter Dark Abyss 1

        Hi Themis,

        We are sorry to see you are having problms to advance in your quest.
        By what you said I need to ask my supervisor to make an adjustment in you account so this bug can be fixed.
        You should go to Dark Abyss I, not Dark Abyss II...
        It may take a day or two until it is fixed.
        As soon as I have an answer I will post it here.
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 thefixer Last edit in 2015-8-15 07:00:13

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 Author| Post time 2015-8-18 23:04:15 | Show all posts

Cannot Enter Dark Abyss 1

Reply 3# thefixer

        Thank you. ; ;They did fix that. ;Now I have a different bug lol. ;I have to upload screenshots here so they can see them. ;I\'ve already got a support ticket in. ;This time my Angel Training quest won\'t clear and I am repeatedly told to augment my angel, but she is already augmented and can\'t be augmented any further at this point. ;So I\'m posting my screenshots here and giving the links to support. ;
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 principality Last edit in 2015-8-18 23:04:15

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 Author| Post time 2015-8-18 23:06:03 | Show all posts

Cannot Enter Dark Abyss 1

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 principality Last edit in 2015-8-18 23:06:03

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Post time 2015-8-19 06:04:21 | Show all posts

Cannot Enter Dark Abyss 1

        Hi,

        I will make a note in my issues report about your problem.
        It should be fixed soon.
        Thanks for your patiente.
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 thefixer Last edit in 2015-8-19 06:04:21

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Post time 2015-8-19 17:43:37 | Show all posts

Cannot Enter Dark Abyss 1

Dear player, both of the two problems you mentioned above are being checked. Sorry for your inconvenient experience.
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 pigfeeder Last edit in 2015-8-19 17:43:37

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shadow_sevalle
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Post time 2015-12-16 03:04:25 | Show all posts
me having same problem.. couldn't enter abyss 1.. please help..
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 shadow_sevalle Last edit in 2015-12-16 03:04:25

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abw_gujmn5lf7qtz
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Post time 2016-5-15 22:29:40 | Show all posts
I have the same problem.. Can you fix it please?
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 abw_gujmn5lf7qtz Last edit in 2016-5-15 22:29:40

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