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GTARCADE steals diamonds through lil helper

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vixen fairplay
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Post time 2015-8-16 01:05:03 | Show all posts |Read mode
GTARCADE steals diamonds through lil helper Reply:8| View:502
        Here is their response to their own bug:

        Grace sent 2015-08-15 16:12
        Dear player, i am sorry about that. We can\'t give your diamonds back. Thanks for your support.

 vixen fairplay Last edit in 2015-8-16 01:05:03

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rubicant
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Post time 2015-8-16 04:59:01 | Show all posts

GTARCADE steals diamonds through lil helper


If it\'s taking diamonds using wyrm race, try to go to settings, notifications and check box to confirm wyrm refreshes. ;I don\'t believe I\'ve ever been charged diamonds by LH for wyrm refreshes and I also know I would get a notification if I tried manually (cause I never do that).
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 rubicant Last edit in 2015-8-16 04:59:01

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vixen fairplay
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 Author| Post time 2015-8-17 23:10:39 | Show all posts

GTARCADE steals diamonds through lil helper

When done manually I get the notification. This was due to the lil helper and they acknowledge that the problem is with the lil helper but not that they should return any diamonds it used up without permissions.
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 vixen fairplay Last edit in 2015-8-17 23:10:39

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forrest.halliburto...
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Post time 2015-8-17 23:52:58 | Show all posts

GTARCADE steals diamonds through lil helper

dont use the LH for wyrm.;
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 forrest.halliburto... Last edit in 2015-8-17 23:52:58

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vixen fairplay
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 Author| Post time 2015-8-18 03:13:02 | Show all posts

GTARCADE steals diamonds through lil helper

duh forrest
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 vixen fairplay Last edit in 2015-8-18 03:13:02

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vixen fairplay
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 Author| Post time 2015-8-18 03:16:03 | Show all posts

GTARCADE steals diamonds through lil helper

UPDATE: After I said I would post this all over the forums, a new CSR contacted me and I have thus been refunded my Diamonds.
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 vixen fairplay Last edit in 2015-8-18 03:16:03

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ian.taylor4
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Post time 2015-8-18 07:46:11 | Show all posts

GTARCADE steals diamonds through lil helper

Reply 5# vixen fairplay
I know how you feel, trying for nearly a month to get them to understand me. I was over charged real money for recharging. First time it was for 1k diamonds cost me 39.99$ and again for 2k diamonds 39.99$ . First they said is a display error, so I copied and paste my recharge history and I got reply you got the right amount of diamonds. So I told them is on my bank statements, all went silent.
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 ian.taylor4 Last edit in 2015-8-18 07:46:11

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giuglea ion
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Post time 2015-8-18 14:33:55 | Show all posts

GTARCADE steals diamonds through lil helper


well this still happens even now so i don\'t want to think how many players are robbed of their diamonds , they need to fix the lag issues and the little helper
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 giuglea ion Last edit in 2015-8-18 14:33:55

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