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Pirate Carnival Error?

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ulldrengr
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Post time 2015-8-16 22:22:49 | Show all posts |Read mode
Pirate Carnival Error? Reply:28| View:704
        Yesterday, I purchased the Reindeer mount from the Pirate Carnival. It took my funds but didnt say I got the soul. I checked my inventory and there was nothing. I checked in my mounts and I couldnt unlock it. I refreshed and it still wasnt there. I have been off and on since and it has been quite some time since the purchase and STILL I have not received the item. Today I checked in the Pirate Carnival shop and noticed that it is acting as if I never even bought it. It still says there are 1/1 available. But YES I saw it take my funds. My username is Ulldrengr in the server Abigail(1047)

       

        Posting screenshot in next message. Keeps saying file too large?

 ulldrengr Last edit in 2015-8-16 22:22:49

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 Author| Post time 2015-8-16 22:27:09 | Show all posts

Pirate Carnival Error?

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 ulldrengr Last edit in 2015-8-16 22:27:09

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 Author| Post time 2015-8-17 04:25:56 | Show all posts

Pirate Carnival Error?

Still hasnt appeared. Assistance would be appreciated.
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 ulldrengr Last edit in 2015-8-17 04:25:56

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 Author| Post time 2015-8-17 06:09:46 | Show all posts

Pirate Carnival Error?

Still nothing.
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 ulldrengr Last edit in 2015-8-17 06:09:46

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 Author| Post time 2015-8-17 11:18:14 | Show all posts

Pirate Carnival Error?

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 ulldrengr Last edit in 2015-8-17 11:18:14

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 Author| Post time 2015-8-17 11:18:51 | Show all posts

Pirate Carnival Error?

        Not exactly the happy and productive update I would expect from a company who cares about its customers.

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 ulldrengr Last edit in 2015-8-17 11:18:51

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 Author| Post time 2015-8-17 11:44:22 | Show all posts

Pirate Carnival Error?

No response and no resolution. It is not appropriate, as a customer service individual, to talk down to your consumers. I am honestly rather aggravated with this. The reindeer isn\'t even an expensive mount in there. It isnt all that powerful. But the point of the matter is that I paid for it with materials that I worked for. And to be denied what I have worked for is just plain disrespectful, especially to a paying customer.
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 ulldrengr Last edit in 2015-8-17 11:44:22

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broken_soul
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Post time 2015-8-17 12:41:22 | Show all posts

Pirate Carnival Error?

Give them a minute it can take 2-3 days for a FM to reply to you they will find you though eventually;
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 broken_soul Last edit in 2015-8-17 12:41:22

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 Author| Post time 2015-8-17 14:03:44 | Show all posts

Pirate Carnival Error?

I hope so. But this person who is handling my help ticket really got under my skin. I probably should have handled it better, but i\'m not very good at dealing with people lol
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 ulldrengr Last edit in 2015-8-17 14:03:44

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Post time 2015-8-17 15:14:28 | Show all posts

Pirate Carnival Error?

Yea your staying at the top so they will spot you quick- in my experience the FM are easier than the ticket system;
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 broken_soul Last edit in 2015-8-17 15:14:28

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