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Monthly VIP card not received and 500 Diamond recharge

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kings
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Post time 2015-8-18 21:05:06 | Show all posts |Read mode
Monthly VIP card not received and 500 Diamond re Reply:11| View:485
        I purchased a VIP monthly card an i haven\'t received it. i made the purchase on the 16/815. I have also recharged 500 Diamond and i haveb\'t recevied that either. i have sent it to the support center already.

        IGN: king
        SERVER: (EU21) Epimetheus


 kings Last edit in 2015-8-18 21:05:06

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alcheon
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Post time 2015-8-18 21:38:30 | Show all posts

Monthly VIP card not received and 500 Diamond recharge

Hi

Do you have an image of the order/receipt, If so please upload it here then link this thead to the support ticket.

Thanks
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 alcheon Last edit in 2015-8-18 21:38:30

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 Author| Post time 2015-8-18 22:29:59 | Show all posts

Monthly VIP card not received and 500 Diamond recharge

        Here is the receipt links
        https://dub121.mail.live.com/m/m ... ndex=0&CP=20127
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 kings Last edit in 2015-8-18 22:29:59

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 Author| Post time 2015-8-18 22:30:37 | Show all posts

Monthly VIP card not received and 500 Diamond recharge

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 kings Last edit in 2015-8-18 22:30:37

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alcheon
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Post time 2015-8-18 23:28:18 | Show all posts

Monthly VIP card not received and 500 Diamond recharge

Hi, that is a link inside your email, we can\'t open it.

Could you upload it onto image host such as tinypic, photobucket, Etc.
Thanks!
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 alcheon Last edit in 2015-8-18 23:28:18

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 Author| Post time 2015-8-18 23:30:04 | Show all posts

Monthly VIP card not received and 500 Diamond recharge

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 kings Last edit in 2015-8-18 23:30:04

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 Author| Post time 2015-8-18 23:31:01 | Show all posts

Monthly VIP card not received and 500 Diamond recharge

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 kings Last edit in 2015-8-18 23:31:01

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 Author| Post time 2015-8-18 23:45:13 | Show all posts

Monthly VIP card not received and 500 Diamond recharge

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 kings Last edit in 2015-8-18 23:45:13

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 Author| Post time 2015-8-18 23:46:22 | Show all posts

Monthly VIP card not received and 500 Diamond recharge

        I also made a 500 DIAMOND recharge on the 24/7/15. The receipt is above

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 kings Last edit in 2015-8-18 23:46:22

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vonn
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Post time 2015-8-19 02:40:10 | Show all posts

Monthly VIP card not received and 500 Diamond recharge


Hi, Did you already submitted a ticket, you can send a report by clicking your avatar and support center as what alcheon said you can link this thread on your ticket.
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 vonn Last edit in 2015-8-19 02:40:10

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