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Lost vestment after merge

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michael anthony_58...
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Post time 2015-8-19 22:12:53 | Show all posts |Read mode
Lost vestment after merge Reply:18| View:443
My death wings is missing after server merged, Its grayed out and there\'s no + sign that I can click to change my appearance. Please fix this, thanks.

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 michael anthony_58... Last edit in 2015-8-19 22:12:53

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sus
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Post time 2015-8-19 22:27:10 | Show all posts

Lost vestment after merge

i also lost some vestment it might because i lost 10 th position in rose ranking.
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 sus Last edit in 2015-8-19 22:27:10

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 Author| Post time 2015-8-20 01:18:35 | Show all posts

Lost vestment after merge

can a Mod please notify the devs or something? or maybe even reply to this thread? could appreciate the help, thanks.
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 michael anthony_58... Last edit in 2015-8-20 01:18:35

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 Author| Post time 2015-8-20 18:21:49 | Show all posts

Lost vestment after merge

I got a system message asking me to log out for 10m coz they were going to check on my missing vestment, when I came back in, I noticed I had 50g more, well that\'s nice but I sure hope it was not payment for my missing death wings coz its still not there. Anyways thanks for the 50g but please return my death wings.
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 michael anthony_58... Last edit in 2015-8-20 18:21:49

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 Author| Post time 2015-8-21 22:25:23 | Show all posts

Lost vestment after merge

        Great its not just that I lost my death wings, now I cant change my look to the vestment I already exchanged for crystals, great job Devs, you always find a way to mess things up, and great job at support, I didn\'t even get a reply or any update from a Dev or Mod.;
        Screw you guys, I ain\'t buying gold again. why should I keep paying you money when you cant do your jobs well. Sheesh.
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 michael anthony_58... Last edit in 2015-8-21 22:25:23

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Post time 2015-8-23 23:13:49 | Show all posts

Lost vestment after merge

        Dear player.


        Thank you for the report
        I will be able to report your issue on Monday.
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 flandre Last edit in 2015-8-23 23:13:49

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 Author| Post time 2015-8-24 17:01:30 | Show all posts

Lost vestment after merge

Reply 5# flandre
        ;
        well thanks, posted this issue on August 19, but just got a Mod to reply. My patience is wearing thin, the devs took a look into my account but they did nothing after that. I\'m personally frustrated with this game\'s customer support, so I\'m not buying gold for now.
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 michael anthony_58... Last edit in 2015-8-24 17:01:30

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Post time 2015-8-24 17:30:51 | Show all posts

Lost vestment after merge

I have reported your issue to the devs.
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 flandre Last edit in 2015-8-24 17:30:51

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 Author| Post time 2015-8-25 17:23:15 | Show all posts

Lost vestment after merge

Reply 7# flandre

        thanks, any update so far? if they are going to check the logs, please tell them to look into the logs a day before the merge, that is if they have that.
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 michael anthony_58... Last edit in 2015-8-25 17:23:15

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 Author| Post time 2015-8-27 18:31:40 | Show all posts

Lost vestment after merge

Reply 7# flandre

        Where the heck is my death wings?;
        It\'s been several days already, the devs already checked my account last week but they didn\'t say anything in my mail. I\'ve posted this complaint last week too. Are they too busy creating new features to make us buy more gold that they forgot to clean up their mess?;
        I\'ve lost patience already, What\'s the point of collecting all these vestments if you lose em or cant use em to change appearance anymore?
        Flandre, please tell them that SUPPORT goes both ways, If they want our continued support for the game like buying gold, well they gotta come up with a credible customer support.
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 michael anthony_58... Last edit in 2015-8-27 18:31:40

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