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Recharged 4.99 twice, money deducted successfully but gems do not appear...

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AbzePKhTpaAKXSEr
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Post time 2015-8-20 21:04:45 | Show all posts |Read mode
Recharged 4.99 twice, money deducted successfull Reply:2| View:113
Hi, I am CheesePies from server s73:Asteria. Today after the patch, I logged in and recharged usd4.99 to try to get the recharge reward. iTunes says amount successfully deducted, but gems did not appear and I was unable to claim the reward, tried twice and same situation. Please help.

 AbzePKhTpaAKXSEr Last edit in 2015-8-20 21:04:45

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vonn
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Post time 2015-8-20 22:17:42 | Show all posts

Recharged 4.99 twice, money deducted successfully but gems do not appear...

Hi, Please send a ticket and post a picture of your receipt with IGN & server, you can post it here then link this thread in your ticket.
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 vonn Last edit in 2015-8-20 22:17:42

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