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Lost account???

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stuntjoker
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Post time 2015-8-20 21:15:00 | Show all posts |Read mode
Lost account??? Reply:19| View:598

After the last patch i tried to make the update and it was bugged so I deleted my game and reinstalled. I downloaded the new version 2.2.2.8(2.2.3.8). When I log in I cannot choose my server and when I do it gives me the error sorry account profile cannot be found on this device. i\'m conneted through my facebook account.
i play on server 46 (lapetus) with the name AndreaMathis, Guild: godofwars.
i\'m level 61
thank you for your support

 stuntjoker Last edit in 2015-8-20 21:15:00

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vonn
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Post time 2015-8-20 21:18:51 | Show all posts

Lost account???

Hi, I had the same issue, but when I try to relog my account is back to normal, can you try to relog again and inform us if the same issue occur.
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 vonn Last edit in 2015-8-20 21:18:51

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rokas
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Post time 2015-8-20 21:23:37 | Show all posts

Lost account???

Hey, I have completely the same issue.... I reloged, I tried everything what I can, but still I cannot get my older profile... Ive been level 68 on server 16 (pisces)
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 rokas Last edit in 2015-8-20 21:23:37

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stuntjoker
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 Author| Post time 2015-8-20 21:29:59 | Show all posts

Lost account???

        Reply 1# vonn
        Hello vonn,
        i tried like you said now but it remain the same, i don\'t know what to do


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 stuntjoker Last edit in 2015-8-20 21:29:59

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andrewgray86
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Post time 2015-8-20 21:31:46 | Show all posts

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I am also having the same issue, nothing is working to sort it out. I have installed the game 3 times now hoping it somehow fixes it. ;I play on server 18 Tethys, name of THANNON in guild Ragnarok.
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 andrewgray86 Last edit in 2015-8-20 21:31:46

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stuntjoker
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 Author| Post time 2015-8-20 21:36:22 | Show all posts

Lost account???

Reply 4# andrewgray86@live.co.uk;and rekas

        hey guys are you;connected through your facebook account ?
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 stuntjoker Last edit in 2015-8-20 21:36:22

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andrewgray86
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Post time 2015-8-20 21:39:05 | Show all posts

Lost account???

I use facebook most the time, however what i found when starting the game is that using other methods (gt arcade and google for myself) gets the same profile loaded up. ;So i have tried logging in with all 3 of them and I just get the low level person I am able to play as so far
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 andrewgray86 Last edit in 2015-8-20 21:39:05

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rokas
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Post time 2015-8-20 21:45:06 | Show all posts

Lost account???

I\'m not sure if Ive logged in with facebook or the guest this time... Guys what do you think, is it possible to get back my profile if I have logged in;all the time as a guest? ofc I have had update issue and I had to reinstall the game? Probably Ive lost all my data and it\'s just IMPOSSIBLE to restore
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 rokas Last edit in 2015-8-20 21:45:06

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x_anbu_x
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Post time 2015-8-20 21:57:04 | Show all posts

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same im logged in with my facebook account im on server dinosays cant remember spelling guild is called INDONESIA accounts name is X_ANBU_X
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 x_anbu_x Last edit in 2015-8-20 21:57:04

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stuntjoker
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 Author| Post time 2015-8-20 21:58:16 | Show all posts

Lost account???

i hope we;can restore our profiles. i spend too much time on it to level up my;champs.
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 stuntjoker Last edit in 2015-8-20 21:58:16

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