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Lost account after update

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beani1
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Post time 2015-8-20 22:37:44 | Show all posts |Read mode
Lost account after update Reply:5| View:330
After update;iv lost my account. I can log in but it just starts the game from the beginning. server: (EU1)Mikaela; name : kojiro. Guild : death angles. I had to uninstall the game to be able to update it as I didn\'t have enough empty space on my phone, then reinstall new version from app store. I have done this with all the up dates. When I click on \'cannot find your server\' it says;  sorry we could not find your profile on this device ???? Please can someone help me? thanks.

 beani1 Last edit in 2015-8-20 22:37:44

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alcheon
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Post time 2015-8-20 22:52:31 | Show all posts

Lost account after update

Hello


        I\'ve logged your issue onto our report.
Further details will be posted soon.
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 alcheon Last edit in 2015-8-20 22:52:31

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andrewgray86
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Post time 2015-8-20 23:07:18 | Show all posts

Lost account after update

simple fix for the whole \'can\'t find profile\' issue. ;Click on the server name and change it to the one ;you should be on. ;Not sure why it took me an hour to think about it but i can play now.
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 andrewgray86 Last edit in 2015-8-20 23:07:18

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 Author| Post time 2015-8-20 23:19:39 | Show all posts

Lost account after update

Reply 2# andrewgray86@live.co.uk
yeah I do that every update. Didn\'t work this time.
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 beani1 Last edit in 2015-8-20 23:19:39

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ezy*
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Post time 2015-8-24 18:59:58 | Show all posts

Lost account after update

Hi, are you login with your Facebook account?
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 ezy* Last edit in 2015-8-24 18:59:58

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