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Update 2.2 FAQ (in updating)

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alecta
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Post time 2015-8-21 11:50:02 | Show all posts |Read mode
Update 2.2 FAQ (in updating) Reply:20| View:5483

                                   


        Q1: Account lost issue
A: The most common reason for account lost issue is that the player entered a wrong server. Please firstly try to use the Can\'t find my server button at the welcome interface. Or please send a ticket that contains the IGN and server of the lost profile to the customer support team.

Q2: Recharge issue
A: If the recharge was made between update ending time and issue fixed time (8AM~11AM on US server, 4AM~7AM on EU server 20th AUG), all these orders should be fixed and activated.
If the recharge is not made in this duration, please submit a ticket to support team.

        Q3: Localization of other languages
        A: We will keep working to make the game more accessible in the world.

...(in updating)

Other bugs:
A: Please report the bug under this thread: http://community.gtarcade.com/post/82422/
        The dev team will fix them as soon as possible.
       

       

        LOA-Fire Raiders team

 alecta Last edit in 2015-8-21 11:50:02

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evan phillips
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Post time 2015-8-21 22:08:13 | Show all posts

Update 2.2 FAQ (in updating)

I found my old server but still can not get back my CHARECTER. Plz help. Not sure what the ign number is.
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 evan phillips Last edit in 2015-8-21 22:08:13

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AbzVa_w1JzmSEl...
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Post time 2015-8-22 05:42:40 | Show all posts

Update 2.2 FAQ (in updating)

        Version Check Failed, Retry? what shoud i make?

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 AbzVa_w1JzmSEl... Last edit in 2015-8-22 05:42:40

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Post time 2015-8-22 07:27:22 | Show all posts

Update 2.2 FAQ (in updating)

        I LOST MY ACCOUNT JUST AFTER I REINSTALLED THE APP FROM A VERSION CHECK FAILED,RETRY

        MY DATA IS LOST. PLEASE HELP

        S79: PLOTO
        IGN: Zeuus

I was about to buy some diamonds, good thing I was not able to yet. I do not want to start all over, I would just;quit, please resolve this asap.
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 abz94nzujdnlby... Last edit in 2015-8-22 07:27:22

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Post time 2015-8-22 09:17:58 | Show all posts

Update 2.2 FAQ (in updating)

Reply 1# evan phillips
IGN means In Game Name
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 jgrichards2 Last edit in 2015-8-22 09:17:58

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Post time 2015-8-22 12:59:39 | Show all posts

Update 2.2 FAQ (in updating)

Please answer me, this is the first time i achieve a 5 star hero, but its not saying max hero. Instead theres a 0 - 180 soul stone is that mean that the 6 star heroes are now available? Should i continue collecting soulstone for my 5 star hero? Please i need an answer from veteran players or the developers thank you..
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 Abwx5KrenDxhBe... Last edit in 2015-8-22 12:59:39

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Post time 2015-8-23 11:50:11 | Show all posts

Update 2.2 FAQ (in updating)

        its been 3 days that my hero demon hunter is missing.. any uodate? im losing a lot already in the game.. server 77: Yin
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 11533770531124... Last edit in 2015-8-23 11:50:11

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Update 2.2 FAQ (in updating)

Reply 5# Abwx5KrenDxhBeV8@facebook.com

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 wvarsava Last edit in 2015-8-24 00:31:32

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Update 2.2 FAQ (in updating)

Reply 5# Abwx5KrenDxhBeV8@facebook.com

        From my understanding the soulstones to upgrade from 5 star to 6 star are different and obtained from cross server battle.
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 wvarsava Last edit in 2015-8-24 00:33:28

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Update 2.2 FAQ (in updating)

Reply 2# AbzVa_w1JzmSElOi@facebook.com
I\'m having same issues!
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 nickname_43863506 Last edit in 2015-8-25 20:17:54

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