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Diamonds are not showing up

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araihattori
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Post time 2015-8-22 06:52:52 | Show all posts |Read mode
Diamonds are not showing up Reply:3| View:230
        Hey there!

        Today (21.08) I tried to buy 3000 diamonds, I got a confirmation message from the app store, but the diamonds didn\'t show up ingame. I tried again, because I thought the atempt had faild and it worked this time. Later that day I received the receipt from the app store and they charged me for two 3000 diamond-packs. I would really appreciate it, if you could refund me the price for one, because I only wanted to buy one pack. Furthermore I tried to buy 1000 Diamonds later today, but had the same issues as well. I didn\'t receive a receipt from the app store yet, so I don\'t know how much they actually charged me this time. I already field a report via the ingame function, but due to limited letters, I decided to write you guys here as well. I really hope you will help me, because we are talking about a lot of money. Best regards.
       

        That is the message I\'m trying to get to the LoA - Fire Raiders support team, but everytime you file a report, it goes straight to the LoA (browser game) support team. I really need some help her. Not happy with the support right now.
       

       


        So basically it should just be 1 x 3000 and 1 x 1000. That\'s the amount of diamonds I wanted to buy and received.
        Really hope to get some help here!

 araihattori Last edit in 2015-8-22 06:52:52

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fabian.endlich
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Post time 2015-8-22 07:11:23 | Show all posts

Diamonds are not showing up


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 fabian.endlich Last edit in 2015-8-22 07:11:23

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 Author| Post time 2015-8-22 07:15:22 | Show all posts

Diamonds are not showing up

Ign is Arai and I\'m playing on EU30 Calliope
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 araihattori Last edit in 2015-8-22 07:15:22

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