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Wrong Bought Costume Shard

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deni999
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Post time 2015-8-22 15:57:24 | Show all posts |Read mode
Wrong Bought Costume Shard Reply:20| View:982

       

        I see in hot events there were event for it. but i dunno that\'s for someone whose doesn\'t have the costume yet.. so i just click it .... can you please give me back my realmgems for purchase this 2 item i wrong bought (glacial vestmen shard and glacial weapon shard) 99 pcs/each.
        Please give me back my 990 realmgems i really need it... i will place this item in my inventory.. hope you can help me thanks you....

        IGN : LopezNoah
        Server : S6 - Cronus

 deni999 Last edit in 2015-8-22 15:57:24

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deni999
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 Author| Post time 2015-8-22 18:16:39 | Show all posts

Wrong Bought Costume Shard

        i already had it sir.. as you can see in the picture that costume already active.. hope you can reply soon to my request for 990 realmgems back to my char. because i don\'t need the glacial vestmen and weapon shard anymore... and you can see i bought it from hot events for 495 RG/99 shard each..
       
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 deni999 Last edit in 2015-8-22 18:16:39

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fires of fusio...
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Post time 2015-8-22 18:38:09 | Show all posts
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 fires of fusio... Last edit in 2015-8-22 18:38:09

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 Author| Post time 2015-8-22 18:58:56 | Show all posts

Wrong Bought Costume Shard

Reply 2# fires of fusion
thanks for reply. hope to hear good news soon about my problem
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 deni999 Last edit in 2015-8-22 18:58:56

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shadowofhero
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Post time 2015-8-22 22:04:28 | Show all posts

Wrong Bought Costume Shard

        This is exactly what has happened to me as well. ;I saw the deal,;and thought it was for the new set that insnt even out yet. ;Worse yet, it was flashing;as though it was something I dont have, but instead it is same. ;Cost me;a whopping 990 gems,;and I cant even get rid of it. Iease;assist in this hardship for;me;as weII good sirs.

        Thank you,

        IGN ShadowofHero
        Server 1;- Rainbow

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 shadowofhero Last edit in 2015-8-22 22:04:28

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thefixer
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Post time 2015-8-23 04:33:59 | Show all posts

Wrong Bought Costume Shard

        Hi all,

        I suggested my supervisors to create a HOT EVENT in which you will be able to trade shards you bought for the wrong class.
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 thefixer Last edit in 2015-8-23 04:33:59

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 Author| Post time 2015-8-23 11:02:41 | Show all posts

Wrong Bought Costume Shard

Reply 5# thefixer
it\'s same class sir but i already has the costume that\'s why i want my 990 realmgems back sir..
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 deni999 Last edit in 2015-8-23 11:02:41

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Post time 2015-8-24 10:19:26 | Show all posts

Wrong Bought Costume Shard

Dear player, we will check how much you costed for the Hot Event and refund the gems you used for it, then take the shards away, if you have the costumes already. If you buy the costume for the first time, sorry that we could not refund for you.
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 cif Last edit in 2015-8-24 10:19:26

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 Author| Post time 2015-8-24 10:46:40 | Show all posts

Wrong Bought Costume Shard

Reply 7# cif
it\'s not my 1st time bought sir. you can check it i already had the costume from before that\'s why i need refund of my realmgems sir 495/each cost me 990 realmgems in total sir. so i need 990 realmgems back and you can take away the shard that i bought wrong in hot events.. thanks sir for your reply..
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 deni999 Last edit in 2015-8-24 10:46:40

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 Author| Post time 2015-8-24 18:59:16 | Show all posts

Wrong Bought Costume Shard

       
        as you can see in the picture i already had the costume from before. the glacial weapon shard and glacial vestmen shard 99pcs/each is still in my bag sir... when i could get my refund ?
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 deni999 Last edit in 2015-8-24 18:59:16

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