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my original account wont play on the app

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happy66jot
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Post time 2015-8-23 05:01:27 | Show all posts |Read mode
my original account wont play on the app Reply:3| View:123
My account won\'t play on the app yet it will on the internet granted I can\'t actually play on the internet BC im on a phone but still this game should be active for both but I can\'t play it and it makes me want to delete the game any suggestions

 happy66jot Last edit in 2015-8-23 05:01:27

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menollyhime
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Post time 2015-8-23 10:19:07 | Show all posts

my original account wont play on the app

hey there, do you think you could explain this a bit differently? i want to help, and i\'m sorry for the inconvenience, i\'m just unsure what you mean by you can play on the internet but not on the app.
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 menollyhime Last edit in 2015-8-23 10:19:07

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alcheon
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Post time 2015-8-26 14:46:52 | Show all posts

my original account wont play on the app

        Hello there!

        If you could provide us with screenshot of your issue, it would be the most ideal to help us understand your problem!

        If you meant that you can\'t connect the game via your phone, it could be an issue of your network, if you are using wifi to connect, try using 3g or 4g to connect into the game. I myself has such issue too, but sometimes you can log in via wifi, sometimes you cant, that is when you can use 3g/4g to try log in and it will work.


        Thanks!
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 alcheon Last edit in 2015-8-26 14:46:52

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