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Missing Diamonds 8-20

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shannon roop toole...
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Post time 2015-8-23 05:10:03 | Show all posts |Read mode
Missing Diamonds 8-20 Reply:21| View:487
        I logged out on the 19th with close to 8000 diamonds only to log in the next day with close 4-5000 (I forget the exact amount). I have submitted a ticket and see that other players had a familiar problem. Any idea what happened and if we will get our diamonds back?

        Evervile
        Gaibolga 577

 shannon roop toole... Last edit in 2015-8-23 05:10:03

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shannon roop toole...
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 Author| Post time 2015-8-24 02:44:34 | Show all posts

Missing Diamonds 8-20

        So this the reply I got to my ticket:

                        Chris;sent 2015-08-23 07:31       
Hello,dear player.You\'d used the diamonds on sweeping the maze.Hope you could always enjoy the game.

        Does anyone have any idea what sweeping the maze means??

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 shannon roop toole... Last edit in 2015-8-24 02:44:34

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 Author| Post time 2015-8-24 10:15:52 | Show all posts

Missing Diamonds 8-20

        I\'m guessing no one has an answer?!?! I am still waiting for 2nd response on the ticket!

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 shannon roop toole... Last edit in 2015-8-24 10:15:52

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ƦespecϮed Ϝlea
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Post time 2015-8-24 12:51:58 | Show all posts

Missing Diamonds 8-20

I have reported this for you and will have them check to see what happened to your diamonds. I will get back to you as quickly as I can. (and no, I have no clue what \'sweeping the maze\' means) The ticket system is not reliable at all and for any future problems it is best to come straight here in support forums. Thanks.
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 ƦespecϮed Ϝlea Last edit in 2015-8-24 12:51:58

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 Author| Post time 2015-8-25 01:35:23 | Show all posts

Missing Diamonds 8-20

Thank you very much. I appreciate the help.
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 shannon roop toole... Last edit in 2015-8-25 01:35:23

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giuglea ion
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Post time 2015-8-25 01:52:56 | Show all posts

Missing Diamonds 8-20

i really hope its not a bug at little helper or Eternal spire , because it seems lately some are taking diamonds from players without their approval so be extra careful .
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 giuglea ion Last edit in 2015-8-25 01:52:56

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Post time 2015-8-25 01:55:05 | Show all posts

Missing Diamonds 8-20


               i really hope its not a bug at little helper or Eternal spire , because it seems lately some are taking diamonds from players without their approval so be extra careful .     giuglea ion posted on 2015-08-24 12:52:56     

        Hi giuglea, the known issue is from wyrm race, so please stay away from that in little helper.
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 ςilverᚺorn Last edit in 2015-8-25 01:55:05

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Post time 2015-8-25 05:49:17 | Show all posts

Missing Diamonds 8-20

it may be referring to the elemental zone, real easy to buy and collect thru that new event.;
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 forrest.halliburto... Last edit in 2015-8-25 05:49:17

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 Author| Post time 2015-8-25 08:27:53 | Show all posts

Missing Diamonds 8-20

I do not use Little Helper for Wyrm race so I know it is not that. I did click through on a couple of the Elemental Zone rewards before I realized it was spending diamonds but I\'m fairly certain that had nothing to do with this situation. The diamonds went missing sometime after reset (happens 3AM local time and I was not on);and before my first login on the next day.;
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 shannon roop toole... Last edit in 2015-8-25 08:27:53

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Post time 2015-8-26 13:29:06 | Show all posts

Missing Diamonds 8-20

Still waiting on an update. You are not forgotten! From what I\'m told, Wyrm Race has been fixed (know you said that wasn\'t it).
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 ƦespecϮed Ϝlea Last edit in 2015-8-26 13:29:06

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