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Glitch on purchase, please refund

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biotechresearc...
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Post time 2015-8-24 02:44:31 | Show all posts |Read mode
Glitch on purchase, please refund Reply:6| View:344

I was purchasing gem cards from group buy with voucher and the screen flashed as I bought. ;I noticed my diamonds count went down, so I looked back to see the system reverted from the group tickets to diamonds apparently. ;I would like for you to take the 50 gem cards back and refund those diamonds please. ;If you arent going to do it, please tell me before tycoons is over so I dont just eat this ever which way.  Server 935, ign Deathlock

 biotechresearc... Last edit in 2015-8-24 02:44:31

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ƦespecϮed Ϝlea...
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Post time 2015-8-24 12:05:43 | Show all posts

Glitch on purchase, please refund

Dear player, Since there has been known visual bugs with group buy I will ask about getting you your refund. If you could please provide a screenshot of your gem cards and will get back to you as soon as I can about getting a refund. Thanks.
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 ƦespecϮed Ϝlea... Last edit in 2015-8-24 12:05:43

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 Author| Post time 2015-8-25 01:20:37 | Show all posts

Glitch on purchase, please refund



        TY, it is 45 of the advanced gem cards that equal the 6750 diamonds.  In the pic you can see I still have 64.


       
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 biotechresearc... Last edit in 2015-8-25 01:20:37

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 Author| Post time 2015-8-26 05:51:03 | Show all posts

Glitch on purchase, please refund

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 biotechresearc... Last edit in 2015-8-26 05:51:03

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Post time 2015-8-26 13:26:05 | Show all posts

Glitch on purchase, please refund

I am still waiting on a reply. I am so sorry this didn\'t get addressed before Tycoon ended. I understand the frustration.
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 ƦespecϮed Ϝlea... Last edit in 2015-8-26 13:26:05

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Post time 2015-8-29 07:59:16 | Show all posts

Glitch on purchase, please refund

Was informed that they exchanged the items for you.
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 ƦespecϮed Ϝlea... Last edit in 2015-8-29 07:59:16

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