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recharge went wrong account

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tycelefebvre
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Post time 2015-8-25 21:52:27 | Show all posts |Read mode
recharge went wrong account Reply:8| View:379

        I recharged to day order number 144050680089909 and as I had a different account open on the other screen I didn\'t notice that when I clicked recharge from my game it stayed logged in on the other persons game;on the;second screen and recharged to my friends account instead of mine. I am kinda in a time sensitive situation because if he logs on chances are he will just think his lucky day. I would like it fixed from your end but I do have the option of just leaving it in the banks hands in the morning. If it cannot be reversed from your end they will initiate a reverse of their own
        IGN Galstat
        Server Sethite 588

 tycelefebvre Last edit in 2015-8-25 21:52:27

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giuglea ion
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Post time 2015-8-25 22:19:34 | Show all posts

recharge went wrong account

they never move this fast as far as i know so you better call the bank to be sure .
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 giuglea ion Last edit in 2015-8-25 22:19:34

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blankz
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Post time 2015-8-25 22:42:02 | Show all posts
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 blankz Last edit in 2015-8-25 22:42:02

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tycelefebvre
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 Author| Post time 2015-8-25 22:58:20 | Show all posts

recharge went wrong account

        From
        IGN Rudebwoy
        server sethite 588
        To
        IGN Galstat
        Server sethite 588

        order number 144050680089909
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 tycelefebvre Last edit in 2015-8-25 22:58:20

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moonlighty
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Post time 2015-8-26 00:44:03 | Show all posts

recharge went wrong account

Reply 3# tycelefebvre
Okay, I will report it.
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 moonlighty Last edit in 2015-8-26 00:44:03

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 Author| Post time 2015-8-28 01:20:15 | Show all posts

recharge went wrong account

Reply 4# moonlighty
any progress to report yet?
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 tycelefebvre Last edit in 2015-8-28 01:20:15

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moonlighty
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Post time 2015-8-28 01:30:10 | Show all posts

recharge went wrong account

Sorry, not yet. Our report document wasn´t  answered since 24th and keeps being answered slowly as SMs are quite busy now as weekend is apporaching. Please do have patience, I will inform you as soon as I get my shift along with reply on your issue!
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 moonlighty Last edit in 2015-8-28 01:30:10

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moonlighty
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Post time 2015-8-29 00:11:21 | Show all posts

recharge went wrong account

Dear Player, your payment was transfered.
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 moonlighty Last edit in 2015-8-29 00:11:21

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