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javier1300
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Post time 2015-8-25 23:52:09 | Show all posts |Read mode
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Well Good morning i have some problems with launcher and the game, first problems is the version check i have this problem when server reset, i cant access to the game now i try to restart the game, press confirm like a thousand times, reinstall the game like 10 times, wait and nothing, 2nd problem but i dont have a picture is when server is connecting says connection failed, but the games starts without a problem, what im saying is that error pop but the game is ok, please help me becuase of this things i cant play and when the bug is fixed my account is deleted i dont know why but i like this game and i dont complain i just create a new character in a new server, and my last problem is that im getting tired of this please help really i need it, ID: Zatellerean Server: Corvuis 79 corvinus 79 (I dont remember), oh and this is my first post

 javier1300 Last edit in 2015-8-25 23:52:09

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alcheon
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Post time 2015-8-25 23:55:37 | Show all posts

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        Hello!

        Have you tried connecting via other network, such as wifi,3g,4g.

        I have similar issues with you too sometimes when i use my wifi, but i switched to 4g and i manage to get in fine.

        Thanks!
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 alcheon Last edit in 2015-8-25 23:55:37

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alcheon
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Post time 2015-8-25 23:56:57 | Show all posts

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        If you have lost an account, you can submit a support ticket with its IGN,Email used, and server, the devs will then check if the account exist in the server and further details with you via the ticket.

        Thanks
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 alcheon Last edit in 2015-8-25 23:56:57

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 Author| Post time 2015-8-26 00:00:50 | Show all posts

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Yeah i tried other networks but i still have the same problem, and thanks for a fast replying.
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 javier1300 Last edit in 2015-8-26 00:00:50

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ezy*
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Post time 2015-8-26 11:02:49 | Show all posts

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Hi, if switching network doesn\'t help and your progress is already linked, please try to uninstall and reinstall the game. Thanks.
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 ezy* Last edit in 2015-8-26 11:02:49

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