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missing diamond

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bingyi lu
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Post time 2015-8-27 00:06:30 | Show all posts |Read mode
missing diamond Reply:6| View:261
        nickname Lyscolin ; (s97)CanisMajor
        i bought the $99diamond pack. the money has been paid but i didnt get my diamond.
        here is the receipt

 bingyi lu Last edit in 2015-8-27 00:06:30

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alcheon
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Post time 2015-8-27 02:21:36 | Show all posts

missing diamond

        Hi have you submitted a support ticket? if so please link your thread to the support ticket

        Also, your image doesn\'t seem to load for me, if you could reupload it onto here again.

        Thanks!
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 alcheon Last edit in 2015-8-27 02:21:36

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 Author| Post time 2015-8-27 04:00:18 | Show all posts

missing diamond

        My apologize, here is the reciept

       
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 bingyi lu Last edit in 2015-8-27 04:00:18

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 Author| Post time 2015-9-4 08:31:39 | Show all posts

missing diamond

Reply 1# alcheon
I did what you said. And they said they will check the payment. But it\'s been more then a week. I\'m still waiting. Are there anything I need to do?
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 bingyi lu Last edit in 2015-9-4 08:31:39

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xpectation
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Post time 2015-9-4 17:40:59 | Show all posts

missing diamond

        Hi there,

        Sorry for the waiting time, but there is not much more to do then being patient and wait.

        Right now it\'s a difficult time for the support for some reasons that I can\'t exploit here.

        So I am asking you politely to be patient.

        It will be taken care of soon.

        Thank you in advance!

        Greets,
        xpectation
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 xpectation Last edit in 2015-9-4 17:40:59

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 Author| Post time 2015-9-5 03:57:45 | Show all posts

missing diamond

Reply 4# xpectation
ok, hope it will be quicker
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 bingyi lu Last edit in 2015-9-5 03:57:45

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