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1k recharge but was not rcvd

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sourmug424
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Post time 2015-8-27 05:45:29 | Show all posts |Read mode
1k recharge but was not rcvd Reply:9| View:401
        Server: Kabam 43;;
        IGN: Lexi
        Recharged 1k diamonds but was not received in my account. I have sent snapshots of pay pal confirmation and e-mail order confirmation. I\'m now getting the run around. What does it take to get;the 1k;diamonds that I paid for? Due to this not showing up in my account, I also missed out on free 1k diamonds for precious held that day. Please fix the issue instead of being ignored like most of the tickets I\'ve sent to support. TY!

 sourmug424 Last edit in 2015-8-27 05:45:29

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rabbitfins
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Post time 2015-8-27 07:15:48 | Show all posts

1k recharge but was not rcvd

        Hello Player, I will send in a report of this so you can get your diamonds however I need your transaction ID from the purchase to complete my report.
        Thank you have a wonderful day

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 rabbitfins Last edit in 2015-8-27 07:15:48

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sourmug424
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 Author| Post time 2015-8-27 20:27:00 | Show all posts

1k recharge but was not rcvd

Reply 1# rabbitfins
Transaction ID: 73K26660KV1759805
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 sourmug424 Last edit in 2015-8-27 20:27:00

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ςilverᚺorn
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Post time 2015-8-27 22:30:13 | Show all posts

1k recharge but was not rcvd

        Dear player, I have updated your report, please be patient.
        Have a good day.
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 ςilverᚺorn Last edit in 2015-8-27 22:30:13

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 Author| Post time 2015-8-31 11:51:28 | Show all posts

1k recharge but was not rcvd

Reply 3# ςilverᚺorn
What is the status of this ticket? I paid for it so give me the diamonds I paid for.
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 sourmug424 Last edit in 2015-8-31 11:51:28

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Post time 2015-8-31 13:02:25 | Show all posts

1k recharge but was not rcvd

Hello sourmug. I checked on the Report that was made for you by RabbitFins. The Reply we received back was that the Recharge was not successful and that is why you did not receive the Diamonds.
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 ƒrostbite Last edit in 2015-8-31 13:02:25

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 Author| Post time 2015-9-1 05:33:59 | Show all posts

1k recharge but was not rcvd

I have provided snapshots of both the pay pal order confirmation and e-mail order confirmation. The money was taken from my personal account. This is getting ridiculous and frustrating that someone at your end is now giving me that message. I can\'t just sit here and accept that someone at your end can take the money and not give me what I paid for. It feels like robbery.
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 sourmug424 Last edit in 2015-9-1 05:33:59

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 Author| Post time 2015-9-3 19:45:02 | Show all posts

1k recharge but was not rcvd

Is there anything being done about this or is this getting ignored like my support ticket?
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 sourmug424 Last edit in 2015-9-3 19:45:02

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 blankz Last edit in 2015-9-3 20:13:14

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