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Group Buy stole my diamonds

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maxcharm
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Post time 2015-8-27 08:07:18 | Show all posts |Read mode
Group Buy stole my diamonds Reply:19| View:559
During unavoidable lag in Group Buy yesterday I bought 6 \'Adv. Energy Card (50)\' for 900 Group buy vouchers
        But I got 12; and lost 900;Group buy vouchers And 900 Diamonds
       

        Please take back the extra 6 \'Adv. Energy Card (50)\' (in my inventory) and return my 900 diamonds

 maxcharm Last edit in 2015-8-27 08:07:18

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rabbitfins
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Post time 2015-8-27 08:12:10 | Show all posts

Group Buy stole my diamonds

        Hello player I will ask them to do this however I need you server number, IGN, and a SS of your inventory
        Thank you have a great day
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 rabbitfins Last edit in 2015-8-27 08:12:10

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maxcharm
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 Author| Post time 2015-8-27 08:30:20 | Show all posts

Group Buy stole my diamonds

        IGN: EverMint
        Server: S29 Dragon\'sNest

       
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 maxcharm Last edit in 2015-8-27 08:30:20

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rabbitfins
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Post time 2015-8-27 08:31:48 | Show all posts

Group Buy stole my diamonds

        Thank you very much

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 rabbitfins Last edit in 2015-8-27 08:31:48

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jetsare1
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Post time 2015-8-27 13:05:14 | Show all posts

Group Buy stole my diamonds

should you get the dimonds back in settlement anyway?
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 jetsare1 Last edit in 2015-8-27 13:05:14

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shaz
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Post time 2015-8-27 17:21:53 | Show all posts

Group Buy stole my diamonds


Reply 4# jetsare1@gmail.com

        That is not how settlement works, this has nothing to do with settlement and everything to do with lag.

        FYI: Settlement is when you buy something before the discount is 70% off.
So if you buy something at 50% off and pay 1k diamonds but at 70% off it would only cost 600 diamonds so you\'d get back 400 diamonds.
However if there aren\'t enough purchases and Group buy ends with the item at 60% off you\'d only get 200 diamonds back.
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 shaz Last edit in 2015-8-27 17:21:53

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ςilverᚺorn
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Post time 2015-8-27 21:27:32 | Show all posts

Group Buy stole my diamonds

               should you get the dimonds back in settlement anyway?     jetsare1@gmail.com posted on 2015-08-27 00:05:14     

                        Dear player, this is how the group buy settlement works:                               
                                Total Price(at time of purchase) - Total Price(highest discount) - Group Ticket Used = Refunded dias.                               
                                Hope my explanation meet your satisfaction. Have a good day.       
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 ςilverᚺorn Last edit in 2015-8-27 21:27:32

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matt johansen_3544
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Post time 2015-8-27 23:07:35 | Show all posts

Group Buy stole my diamonds


no is delay glitch during your network error that allowed double purchases how ever the second purchase did not cost anything so i am not sure if this person actually lost diamonds i do not believe they did but they did get double energy cards but i had this glitch and many others on my server and no one lost group buy tickets or diamonds for second glitched purchase was free essentially getting 2 for the price of one
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 matt johansen_3544 Last edit in 2015-8-27 23:07:35

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jetsare1
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Post time 2015-8-28 06:41:08 | Show all posts

Group Buy stole my diamonds

          ;;;; Reply 4# jetsare1@gmail.com
       
                        That is not how settlement works, this has nothing to do with settlement and everything to do with lag.       
       
                        FYI: Settlement is when you buy something before the discount is 70% off.
So if you buy something at 50% off and pay 1k diamonds but at 70% off it would only cost 600 diamonds so you\'d get back 400 diamonds.
However if there aren\'t enough purchases and Group buy ends with the item at 60% off you\'d only get 200 diamonds back.       
;;; shaz posted on 2015-08-27 04:21:53;;;;

Yes I am aware but gem cards just cost vouchers when they hit 70.; So if he bought using diamond and vouchers I would assume he gets the diamonds back. Because the cost would have been covered by the vouchers.;
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 jetsare1 Last edit in 2015-8-28 06:41:08

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ςilverᚺorn
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Post time 2015-8-28 21:11:50 | Show all posts

Group Buy stole my diamonds

                                        ;;;; Reply 4# jetsare1@gmail.com
               
                                        That is not how settlement works, this has nothing to do with settlement and everything to do with lag.               
               
                                        FYI: Settlement is when you buy something before the discount is 70% off.
So if you buy something at 50% off and pay 1k diamonds but at 70% off it would only cost 600 diamonds so you\'d get back 400 diamonds.
However if there aren\'t enough purchases and Group buy ends with the item at 60% off you\'d only get 200 diamonds back.               
;;; shaz posted on 2015-08-27 04:21:53;;;;        

Yes I am aware but gem cards just cost vouchers when they hit 70.; So if he bought using diamond and vouchers I would assume he gets the diamonds back. Because the cost would have been covered by the vouchers.;     jetsare1@gmail.com posted on 2015-08-27 17:41:08     


        Dear player, that\'s not how group buy settlements works, as my explanation in #6.

        Example of non refunded dias:
        - Buy when price is 500d using (200d and 300v)
        - End of Group buy, the price is 250d
        - Refunded dias = 500 - 250 - 300 = -50 (0 dias refunded)

        Example of refunded dias:
        - Buy when price is 500 (using 300d and 200v)
        - End of Group buy, the price is 250d
        - Refunded dias = 500 - 250 - 200 = 50 (50 dias will be refunded)
       

        Hope my explanation satisfied you.
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 ςilverᚺorn Last edit in 2015-8-28 21:11:50

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